Alexandra Bowen
Athens,GA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and properly handling customer requests. Pursues every opportunity to support team members and proactively address issues. Planning to pursue experience with a focus on communication and problem solving.
Overview
7
7
years of professional experience
Work History
Barista
Collins Quarter At Forsyth
11.2021 - 08.2023
- Pleasantly interacted with customers and received raise for outstanding customer service.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Developed new specialty drink flavors.
- Problem solved and worked closely with small team to develop new ways to improve service.
Lead Barista and Deli Operator
Blends A Coffee Boutique
06.2021 - 11.2021
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote positive environment.
- Handled and resolved customer issues and complaints with professionalism to drive customer satisfaction and repeat business.
Deli Operator and Barista
Coffee Deli
06.2020 - 10.2020
- Responded to inquiries by phone, email and walk-up requests.
- Provided cashier system and coffee and deli equipment training.
- Lead and conducted team work to complete multiple tasks at a time.
- Worked closely with managers to better meet requirements and customer requests.
Assistant Wedding and Event Planner
Ginger Fawcett Events
05.2018 - 05.2020
- Negotiate with Vendors and Procure Necessary Goods and Services
- Assist with Planning, Coordination and Execution of Events
- Oversaw setup and breakdown of wedding decorations and supplies.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
File Clerk and Office Assistant
The Bowen Law Group
02.2017 - 04.2018
- Organize and Maintain Client Files
- Provide Secretarial and Receptionist Support as Requested
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
Education
High School Diploma -
Savannah Arts Academy
Savannah, GA05.2023
Skills
- New Hire Training
- Latte Art
- Excellent Memory
- Retail Management
- POS System Operations
- Team Player
- Solid Problem Solver
- Exceptional Customer Service
- Communications Strategies
- Team Instructions
Timeline
Barista
Collins Quarter At Forsyth
11.2021 - 08.2023
Lead Barista and Deli Operator
Blends A Coffee Boutique
06.2021 - 11.2021
Deli Operator and Barista
Coffee Deli
06.2020 - 10.2020
Assistant Wedding and Event Planner
Ginger Fawcett Events
05.2018 - 05.2020
File Clerk and Office Assistant
The Bowen Law Group
02.2017 - 04.2018
High School Diploma -
Savannah Arts Academy
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