Alexandra Brannon
Lawton,OK
Summary
Dynamic leader with a proven track record at Family Dollar, adept in operations management and maintaining confidentiality. Excelled in enhancing team collaboration and customer satisfaction, significantly reducing data entry errors. Skilled in verbal and written communication, showcasing attention to detail.
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Overview
17
17
years of professional experience
Work History
Administrative Clerk
Vetpride Services Inc.
08.2022 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Department Manager
Sutherlands Lumber
04.2016 - 05.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Office Manager
IHG Holiday Inn Express
06.2012 - 04.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Overseeing and processing of Payroll
District Manager
Family Dollar
07.2007 - 02.2012
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
High School Diploma -
Hauptschule
Bad Kissingen Germany07-1994
Bachelor of Arts - Business Management
Wirtschaftsschule
Bad Neustadt Germany07-1992
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Operations management
Timeline
Administrative Clerk
Vetpride Services Inc.
08.2022 - Current
Department Manager
Sutherlands Lumber
04.2016 - 05.2021
Office Manager
IHG Holiday Inn Express
06.2012 - 04.2016
District Manager
Family Dollar
07.2007 - 02.2012
High School Diploma -
Hauptschule
Bachelor of Arts - Business Management
Wirtschaftsschule
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