Alexandra Brown
Miramar,FL
Summary
Dynamic professional with a strong focus on guest onboarding and travel document verification. Proven ability to create welcoming environments and facilitate smooth guest experiences.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
5
5
years of professional experience
Work History
Child Monitor I
Broward County Schools
Pembroke Pines, FL
09.2025 - Current
- Supervised daily activities to ensure safety and engagement of children in various settings.
- Implemented behavior management techniques to promote positive interactions among students.
- Developed and maintained effective communication with parents regarding children's progress and needs.
- Coordinated recreational and educational activities tailored to diverse learning styles.
- Maintained a clean, safe, and organized environment for children to thrive in daily activities.
Pier Agent
SMS International Shore Operations
Fort Lauderdale, Florida
01.2024 - 03.2026
- Meet and greet guests warmly, responding to their inquiries knowledgeably and pleasantly, as well as assisting and directing the embarkation and disembarkation of guests.
- Guides traffic flow throughout the terminal, including secure areas, walkways, check-in areas, gangways, and elevators/escalators, and directs guests accordingly.
- Assists guests with locating luggage and completing lost luggage forms when necessary.
- Reviews and verifies the validity of all travel documents presented by guests for check-in.
- Ensures required information is accurately processed, and/or paperwork is completed.
Preschool Volunteer
FUME Vale Daycare
Fort Lauderdale, Florida
06.2024 - 08.2024
- Supervised playtime and ensured a safe environment for all children.
- Supported daily routines by preparing materials and maintaining classroom organization.
- Assisted teachers in preparing activities and materials for preschoolers.
- Performed basic clerical tasks such as filing documents and photocopying materials.
- Engaged in circle time activities such as singing songs, telling stories.
- Guided children on proper hygiene habits.
- Organized play areas, toys, and supplies to ensure a safe environment.
- Read stories to children during story time sessions.
Reading Volunteer
Latina in Action
Fort Lauderdale, Florida
10.2023 - 03.2024
- Prepared engaging reading materials tailored for diverse learning styles.
- Facilitated reading sessions for students, promoting literacy and comprehension skills.
- Mentored young readers, encouraging confidence and enthusiasm for books.
- Created a welcoming environment that supported inclusive learning experiences.
- Provided one-on-one tutoring sessions for students having difficulty with reading comprehension skills.
Team Member
Jamba Juice
Fort Lauderdale, Florida
09.2022 - 01.2024
- I memorized over 50 menu items to create customized beverages for more than 100 customers a day.
- Performed complete inventory checks of stocks and supplies.
- Provided customer service support to ensure customer satisfaction.
- Assisted customers with product selection and the ordering process.
- Performed opening and closing duties, such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout the shift.
- Greeted customers upon entering the store with a friendly demeanor.
Team Member
Chick-fil-A
Fort Lauderdale, Florida
06.2021 - 09.2022
- Built rapport with new and returning customers to promote the company's mission and values.
- Optimized workflow by maintaining a clean and organized workspace.
- Assisted in training new hires on menu items, computer systems, company standards, and customer service expectations.
- Defused volatile customer interactions calmly and courteously, while upholding company policy.
- Accurately managed cash flow operations totaling $1,000 to $4,000 per shift.
Education
High School Diploma -
Fort Lauderdale High
Fort Lauderdale, FL06.2024
Skills
- Guest onboarding
- Lost luggage assistance
- Travel document verification
- Boarding process management
- Terminal navigation
- Customer relationship management
- Attention to detail
- Child safety awareness
- Observation and assessment
- Child supervision
Timeline
Child Monitor I
Broward County Schools
09.2025 - Current
Preschool Volunteer
FUME Vale Daycare
06.2024 - 08.2024
Pier Agent
SMS International Shore Operations
01.2024 - 03.2026
Reading Volunteer
Latina in Action
10.2023 - 03.2024
Team Member
Jamba Juice
09.2022 - 01.2024
Team Member
Chick-fil-A
06.2021 - 09.2022
High School Diploma -
Fort Lauderdale High