Alexandra Buada

•Reported on services provided to each client in appropriate records and files

•Explained regulations such as sanitation and maintenance to new residents to operations consistent.

•Communicated appropriately and professionally with each client.

•Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.

•Record cases information, complete accurately all necessary forms and produce statistical reports.

•Maintained regular interactions with residents to track improvement and satisfaction.

•Handle case assignments, draft service plans, review case progress and determine case closure.

•Help clients achieve wellness and autonomy

•Responded to resident calls to rapidly resolve issues and emergency situations.

•Received intakes new residents.

•Support distribution of meals and snacks.

•Conduct periodic walking inspections of all areas of the facility.

•Communicate the shelter rules and policies to all residents.

•Monitor all areas of the shelter to ensure compliance with facility rules, policies, procedures, and protocols.

•Laundry of towels and residents clothes.

•Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.

•Identify visitors and have them sign in/out.

•Maintained vendor-free facility perimeter.

•Uphold professional boundaries with residents consistently.

•Report with direct supervisor or Shelter manager regarding residents' personal needs and behavior

•Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements..

• Responsible for the development of children's abilities and skills in recreational and sports activities.

• I was involves teaching soccer and volleyball to minors under the age of 18, while providing them with the necessary care and attention.

• I participate in supporting holiday events and shelter program activities.

• I collaborate with other Youth Care Workers (YCW) and Shift Supervisors to promote a safe and healthy environment for Underage Children (UCs).

• I ensure that the UCs are provided with a secure home, and I provide line-of-sight and sound supervision to ensure their safety and emotional well-being, in accordance with the Office of Refugee Resettlement (ORR) licensing standards, agency policies, and other standards.

Certified Trainer with extensive experience in BOH (Back of House), Line Cooking, Food Preparation, and FOH (Front of House) operations. Skilled in training team members, maintaining food safety and sanitation standards, and following recipes to deliver consistent, high-quality meals. Adept at organizing workstations, managing inventory, and ensuring efficient kitchen workflows. Committed to upholding company standards and creating a seamless dining experience through teamwork and attention to detail.

Hardworking and detail-oriented food service professional with experience in fast-paced environments. Skilled in food preparation, customer service, and maintaining health and safety standards. Proven ability to communicate effectively with team members, adapt to operational needs, and deliver a positive dining experience. Committed to upholding cleanliness, efficiency, and exceptional service.