ALEXANDRA BURNS
New Castle,PA
Summary
Conscientious and dedicated professional with excellent interpersonal and communication skills. Problem solver able to work independently or as a team member. Recognized by management and co-workers for ability to work under pressure with very little supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Zain Mini Mart
08.2020 - 04.2023
- - Offer customer service in areas of sales, inquiries, and complaints.
- - Communicate with vendors to manage orders and payments.
- - Maintain facilities to ensure proper function and appearance.
- - Work collaboratively with the team to develop strategies for achieving sales and profit goals.
- - Delegate daily tasks to team members to optimize productivity. in both function and appearance
- Increased sales through effective merchandising strategies and targeted promotions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Caregiver
Great Grandmother & Grandmother
06.2015 - 12.2019
- Aid in all aspects of daily life, including cooking, cleaning, medical, and financial planning.
Sales Representative
Filter Queen
01.2012 - 01.2014
- Work directly with technicians and customers to facilitate sales, repairs, and maintenance
- Record keeping of all communication, appointments, and sales
- Schedule for multiple technicians in multiple states
- Answer product questions with up-to-date knowledge of sales and promotions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Production Worker
Bayer Health Care
03.2012 - 12.2012
- Set up and operated production equipment according to daily work orders and safety procedures
- Sort and package products to prepare for processing or shipment
- Examine final products for conformance with quality and design standards
- Help achieve team goals by rotating production lines and daily duties to meet demand.
- Maintained organized work area by cleaning and removing hazards.
- Resolved issues quickly to maintain productivity goals.
- Assembled and tested various products to meet production requirements and quality control standards.
House Cleaner
Affordable Maid Service
06.2008 - 12.2011
- Clean homes following specific and detailed protocols and requests
- Market cleaning services to grow customer base, offering client referral discounts, coupons, and holiday promotions
- Interact pleasantly with clients and guests when performing daily duties
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Resident Aide
The Haven
08.2009 - 04.2010
- Facilitated smooth transitions for new residents by providing comprehensive orientation and support during their initial period of adjustment.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Remained alert to problems or health issues of clients and competently responded.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Collaborated with interdisciplinary team members to provide holistic care for each resident, ensuring all aspects of well-being were addressed in a cohesive manner.
- Responded quickly to emergency situations involving resident health or safety concerns, taking immediate action to address the issue at hand.
Education
GED -
North Hills Senior High School
Pittsburgh, PASkills
- Project Planning
- Social Perceptiveness
- Scheduling and Coordinating
- Teamwork and Collaboration
- Verbal and Written Communication
- Documentation and Reporting
- Problem Resolution
- Time Management
- Interpersonal Communication
- Customer Relations
References
Available upon request
Timeline
Assistant Manager
Zain Mini Mart
08.2020 - 04.2023
Caregiver
Great Grandmother & Grandmother
06.2015 - 12.2019
Production Worker
Bayer Health Care
03.2012 - 12.2012
Sales Representative
Filter Queen
01.2012 - 01.2014
Resident Aide
The Haven
08.2009 - 04.2010
House Cleaner
Affordable Maid Service
06.2008 - 12.2011
GED -
North Hills Senior High School