Alexandra Campo
Granada Hills,CA
Summary
Coordinated Personal Assistant polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. Highly organized with talent for multitasking using superior time management and decision-making abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable Administrator with strong ability in keeping things organized. Offering excellent Customer Service and solutions. Highly organized, proactive and punctual with team-oriented mentality.
Overview
26
26
years of professional experience
Work History
Personal Assistant to the Owner
JS Talent Agency
Hollywood, CA
03.2022 - 08.2023
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Served as contact person and source of information to maintain good communication with clients.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls and recorded accurate messages.
- Coordinated special projects as assigned by management staff.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered phones and routed voicemails to respective employees.
- Reserved and managed meeting room availability.
- Entered data into databases accurately and efficiently.
- Assisted with set up for social events and food deliveries.
- Coordinated support to facilitate general office operations.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Achieved cost-savings by developing functional solutions to problems.
Office Manager
Red Hot Chiles
Los Angeles, CA
07.2015 - 09.2019
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Administered payroll and maintained proper documentation of employee personnel.
- Provided training to new hires on office policies and procedures.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Merchandiser
Farmer John
Vernon, CA
03.2005 - 02.2016
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Performed regular price checks on select items throughout the store location.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Office Manager
MOMS Pharmacy
Van Nuys, CA
10.1997 - 06.2015
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Modified existing software systems to enhance performance and add new features.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Administered payroll and maintained proper documentation of employee personnel.
- Provided training to new hires on office policies and procedures.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed office budget to handle inventory, postage and vendor services.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
Hotel And Travel Management
American Pacific College - Los Angeles
Los Angeles, CASkills
- Client Relations
- Calendar Management
- Project Coordination
- Event Planning
- Call Screening
- Travel Coordination
- Database Entry
- Food Service Background
- Travel Arrangements
- Account Management
- Excellent Communication Skills
- Medical Terminology
- Self-Starter
- Fast Learning
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Personal Assistant to the Owner
JS Talent Agency
03.2022 - 08.2023
Office Manager
Red Hot Chiles
07.2015 - 09.2019
Merchandiser
Farmer John
03.2005 - 02.2016
Office Manager
MOMS Pharmacy
10.1997 - 06.2015
Hotel And Travel Management
American Pacific College - Los Angeles
Similar Profiles
Jay MejiaJay Mejia
Owner at 100 Js Digital AgencyOwner at 100 Js Digital Agency
Erica JordanErica Jordan
Actor at Contract, Reel Talent Studios/Magna Talent AgencyActor at Contract, Reel Talent Studios/Magna Talent Agency
JAY MEJIAJAY MEJIA
Owner at 100 Js Digital AgencyOwner at 100 Js Digital Agency