Alexandra Canavan
Philadelphia,PA
Summary
Versatile Senior Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about the safety and well-being of the individuals served. Dedicated to Diversity, Equity, and Inclusion initiatives demonstrated in daily operations and team building.
Overview
23
23
years of professional experience
Work History
Senior Regional Executive Director
Merakey
07.2015 - Current
- Oversee the daily operations of 80+ residential group homes, 20+ life sharing programs, community participation supports, supported employment, and supported living
- Manage IDD Philadelphia operational annual budget of 40+ million; report P&L monthly to CFO and leadership team; account for losses
- Monitor compliance with state regulations and county eligibility processes
- Support organizational goals and strategic plan initiatives through work group participation, dissemination of tools and expectations to Philadelphia team, and tracking of progress
- Supervise Executive Directors and support department Directors
- Serve as liaison between IDD Philadelphia division and Human Resources, Legal, Quality Compliance Organization, Nursing, and Staff Development training department
- Train divisional front line supervisors, middle managers, executives, and support department personnel on Merakey policies, procedures, expectations, and evolving initiatives
- Represent organization to Philadelphia County, Office of Developmental Programs, Supports Coordination Units, District 1199c labor union, family, and neighbors
- Partner with leadership to successfully transition IDD individuals from Woodhaven's ICF campus to community living (13 successful moves as of November 2023)
Director, Performance Quality Improvement & Training Eastern Region IDD Services
NHS Human Services
10.2006 - 07.2015
- Oversaw Performance and Quality Improvement efforts for over 100 residential and 2 day service programs within Philadelphia County
- Coordinated Incident Management program, including the assignment and review of investigations and tracking corrective action plans
- Participated in Corporate policy and procedure committees relative to incident management and risk reduction
- Developed agency Quality Management Plans with goals relevant to risk reduction, regulatory compliance, and satisfaction
- As of fall 2014, coordinated IDD training efforts in Philadelphia Region and oversaw training Plan of Correction for NHS/TAIG
- As of fall 2014, organized standardized training and tracking efforts for pre-service, medication administration, and other training topics
- Supervised Quality Improvement and Training team
- Acted as a consultant to NHS of Virginia regarding Performance and Quality Improvement efforts
- Opened medically fragile home for individuals leaving a state center in Richmond, Virginia
Quality Improvement Specialist
Elwyn
08.2004 - 10.2006
- Acted as Point Person and liaison between Elwyn, local Counties, and State for HCSIS Incident Management System for community residential program
- Determined need for Certified Investigations, assigned appropriate investigators, reviewed final reports, facilitated wrap-up meetings, and suggested necessary corrective action measures
- Trained newly hired Program Specialists within the DPW Chapter 6400 community residential program
- Completed chart audits of both residential and day program participants to ensure compliance with regulatory agencies (DPW and ICF/ID)
- Certified Investigator/Outcome Measures Interviewer.
Program Manager, Philadelphia CRS
Elwyn
06.2002 - 08.2004
- Assisted in overall coordination of residential support services for 40 adults with intellectual disability living in the community
- Monitored completion of annual Assessments and Supports Plans, incident reports, fire drills, and other documentation for compliance with 6400 State Regulations
- Co-Supervised Program Specialists and Site Supervisors
- Certified Investigator.
Supports Coordinator
Hall-Mercer, PA Hospital
07.2000 - 06.2002
- Assessed support services received by individuals with mental retardation
- Wrote annual Individual Support Plans (ISPs) for 26 clients
- Facilitated meetings with family, residential, and vocational Team members
- Conducted residential, day program, and face-to-face monitorings
- Assisted new individuals in obtaining new services through referral process.
Education
Masters of Social Work from School of Social Administration -
Temple University
Phila, PA01.2004
B.A., Anthropology, minor in Sociology -
University of New Mexico
Albuquerque, NM01.1995
Skills
- Microsoft Office Suite
- Strategic & Quality Management Planning
- Budgetary proficiency
- Pennsylvania Incident Management
- Public Speaking
- Team Building; Mergers & Acquisitions
Timeline
Senior Regional Executive Director
Merakey
07.2015 - Current
Director, Performance Quality Improvement & Training Eastern Region IDD Services
NHS Human Services
10.2006 - 07.2015
Quality Improvement Specialist
Elwyn
08.2004 - 10.2006
Program Manager, Philadelphia CRS
Elwyn
06.2002 - 08.2004
Supports Coordinator
Hall-Mercer, PA Hospital
07.2000 - 06.2002
Masters of Social Work from School of Social Administration -
Temple University
B.A., Anthropology, minor in Sociology -
University of New Mexico