Alexandra Castaneda
Hoffman Estates,IL
Summary
Accounts Receivable Clerk recognized for exceptional productivity and precision in task completion. Expertise in invoice processing, payment tracking, and financial reporting. Strong communication, problem-solving, and time management skills contribute to efficient financial operations in dynamic environments.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Clerk
Chicago Mattress Company
Chicago, IL
12.2023 - Current
- Generated monthly statements for accounts receivable operations.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Reached out to vendors and customers to resolve account problems.
- Processed credit memos and adjustments according to company policy.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Processed posting and reconciling payments and addressed aged receivables.
Server/Hostess
Malibu Barbie Pop Up Cafe
Chicago , IL
08.2023 - 10.2023
- Received and recorded patrons' dining reservations.
- Resolved any customer complaints or issues quickly and professionally.
- Monitored dining area to assess server capacity and estimate wait times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cashier
Genes Sausage
Chicago, IL
01.2023 - 07.2023
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
Customer Service Representative
Walmart
Tyler, TX
11.2020 - 01.2023
- Resolved customer service issues promptly and courteously.
- Assisted customers with returns, exchanges and refunds.
- Answered customer questions about money services.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Certificate - Dental Assisting
Tyler Junior College
Tyler, TX07-2020
Skills
- Time management
- Communication skills
- Attention to detail
- Proficiency in Microsoft Office
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Accounts Receivable Clerk
Chicago Mattress Company
12.2023 - Current
Server/Hostess
Malibu Barbie Pop Up Cafe
08.2023 - 10.2023
Cashier
Genes Sausage
01.2023 - 07.2023
Customer Service Representative
Walmart
11.2020 - 01.2023
Certificate - Dental Assisting
Tyler Junior College
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