ALEXANDRA CASTILLO
Prospect Park,New Jersey
Summary
Dedicated professional with advanced degrees in Criminal Justice, complemented by leadership experience in military and management roles. Expertise in operational planning, team development, and strategic problem-solving. Proven ability to cultivate productive relationships and manage complex tasks in high-pressure situations. Recent academic projects and internships provide a solid foundation in teamwork, problem-solving, and time management, ready to drive meaningful contributions.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Sergeant
United States Army National Guard
10.2020 - 10.2026
- Coordinated training and resource management for Army National Guard personnel, ensuring alignment with operational needs to achieve mission objectives.
- Delivered mission execution with a focus on professionalism and compassion, effectively navigating chaotic and emotionally charged circumstances.
- Maintained exceptional work ethic and reliability, consistently meeting deadlines and fulfilling responsibilities to uphold operational integrity.
- Developed expertise in handling and overseeing small arms safely and responsibly.
- Operated vehicles, including vans, LHS, LMTV, and HMMWV, to facilitate mission operations and improve logistical support.
Tagger
Renewal of Greater NYC
11.2025 - 04.2026
- Organized items by customer, order, and processing status to ensure efficient retrieval and minimize errors.
- Organized items by customer, order, and processing status to prevent mix-ups or loss.
- Inspected garments for damage, stains, and handling requirements to uphold quality standards.
- Maintained comprehensive documentation during cleaning and restoration to support operational transparency.
Floor Manager/Lead Retail Sales Associate
Vans
06.2024 - 07.2025
- Directed daily retail floor operations, delegated tasks, and ensured efficient workflow while maintaining company standards and operational excellence.
- Balanced operational priorities through effective communication, problem-solving, and leadership in fast-paced retail environment.
- Trained and mentored new team members in customer service, product knowledge, and point-of-sale procedures to enhance team performance.
- Supported opening and closing operations, organized inventory, and upheld loss prevention and store presentation standards.
Program Coordinator
New Jersey LGBT Chamber of Commerce
09.2023 - 06.2024
- Coordinated meetings, appointments, and program activities to enhance office operations.
- Created, updated, and maintained accurate personnel, financial, and organizational records and databases to support data analysis and reporting.
- Facilitated communications with visitors, members, and stakeholders, delivering professional administrative support.
- Oversaw office supplies and inventory, ensuring timely replenishment to maintain operational readiness.
Office Administrator
John M. Traier & Associates, LLC
03.2023 - 09.2023
- Managed daily administrative tasks, ensuring smooth communication and efficient scheduling of meetings and appointments.
- Welcomed visitors and delivered professional front-office assistance, enhancing client and staff interactions.
- Maintained office supply inventory and ordered supplies, ensuring uninterrupted office operations.
- Maintained office supply inventory and placed orders to ensure adequate stock levels.
Education
Master of Arts - Criminal Justice
Rutgers University
Newark, NJ08.2026
Bachelor of Science - Criminal Justice
Rutgers University
Newark, NJ05.2025
Skills
- Logistical coordination
- Excel skills
- Microsoft Excel
- Operational planning
- Logistics coordination
- Attention to detail
- Problem-solving
- Critical thinking
- Teamwork and collaboration
- Customer service
- Software applications
Certification
- Spatial Analysis for Public Safety and Security (Rutgers University), Spring 2026
Languages
Spanish
English
Timeline
Tagger
Renewal of Greater NYC
11.2025 - 04.2026
Floor Manager/Lead Retail Sales Associate
Vans
06.2024 - 07.2025
Program Coordinator
New Jersey LGBT Chamber of Commerce
09.2023 - 06.2024
Office Administrator
John M. Traier & Associates, LLC
03.2023 - 09.2023
Sergeant
United States Army National Guard
10.2020 - 10.2026
Master of Arts - Criminal Justice
Rutgers University
Bachelor of Science - Criminal Justice
Rutgers University