Alexandra Castle

United Partners Group is a master distributor of hemp derived delta 8 products by Cake Brand. As an Executive Office Manager, my responsibilities include:

• Managing and processing all sales and operations for multiple sales executives with an estimated $2 million in sales per month.
• Implementing efficient organization and communication systems.
• Enhanced executive productivity by managing complex schedules and coordinating travel arrangements and planning for Trade Shows.
• Facilitates smooth day-to-day operations, ensuring timely completion of tasks and deadlines.
• Coordinated various staff training initiatives to improve team members' skill sets and product knowledge while enhancing overall efficiency within the office.
• Collaborated with graphic designers for website production, price sheets and order sheets.
• Maintains a professional work environment, addressing employee concerns and fostering teamwork.
• Managing vendor relationships to ensure quality products and services at competitive prices.
• Spearheaded office relocation projects, coordinating logistics for seamless transitions.
• Enhanced warehouse organization and reduced shipping errors through meticulous inspection of outgoing packages.
• Oversee facilities management tasks to maintain a clean, safe, and comfortable work environment for all employees.
• Facilitates smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
• Manage sensitive information discreetly by implementing secure storage practices that protect both company assets as well as employee privacy.

Cake Brand is a nationally recognized hemp derived delta 8 brand. As the Lead Ambassador, my accomplishments and responsibilities included:

• Traveled weekly across the US for 6 months and developed strong relationships with distributors and retail partners.
• Designed, filled, and arranged eye-catching product floorsets resulting in improved product placement and increased sales opportunities.
• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Placed new and existing brand products in competitive retail locations.
• Trained new Brand Ambassadors on various aspects related to the products, legalities, brand awareness, professionalism in the field, marketing strategies and sales practices to successfully represent the brand while contributing to its growth and success.
• Trade Show planning and event execution.
• Exemplified exceptional professionalism while representing the brand at trade shows, conferences, and community events.
• Contributed to a positive team culture by fostering open communication and providing ongoing support and feedback.
• Collaborated with marketing team to create and implement promotional campaigns.
• Provided comprehensive reports on event outcomes, including sales data analysis, customer feedback, and recommendations for future improvements in strategy or tactics.
• Implemented creative problem-solving techniques when faced with challenges or obstacles in promoting brand awareness or achieving other objectives.
• Implemented new company initiatives and executed product activations.
• Communicated product value, quality, and style to educate and entice potential customers.

• Provided detailed edits on transcripts by thoroughly reviewing content for grammar, punctuation, and consistency.
• Improved editorial workflow efficiency by expertly managing deadlines and prioritizing tasks.
• Managed database of submission materials, ensuring all relevant documents were readily accessible for review as needed.
• Upheld confidentiality and professionalism when working with sensitive materials, demonstrating trustworthiness and discretion.
• Maintained high standards of accuracy while working on multiple projects simultaneously under tight deadlines.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.