Alexandra Caywood
Jacksonville,Florida
Summary
Dynamic Director of Sales and Design with expertise in customer service and mixology. Proven ability to enhance customer satisfaction and retention through tailored solutions and strong relationship-building skills.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Director of Sales and Design
Al's Wholesale Blinds and Shutters
Jacksonville, FL
01.2013 - Current
- Established relationships with key clients, enhancing customer retention through tailored solutions.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Cashier
Mcdonalds
Ponte Vedra, FL
04.2010 - 01.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of work area to comply with health standards.
- Implemented improvements in workflow that increased transaction speed during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
GED -
FSCJ
Jacksonville, FL2013
Skills
- Drink presentation techniques
- Customer engagement
- Approachable demeanor
- Knowledge of alcohol safety regulations
- Allergy awareness
- Cocktail preparation skills
- Recipe memorization
Certification
- Certified Bartender and Mixologist, ABC Bartending School - 2026
- Blood born Pathogens and Communicable Diseases, Body art Training group- 2023
Timeline
Director of Sales and Design
Al's Wholesale Blinds and Shutters
01.2013 - Current
Cashier
Mcdonalds
04.2010 - 01.2013
GED -
FSCJ