Alexandra Chacon
Miami,FL
Summary
Motivated and results-driven professional with a diverse background in administrative support, bookkeeping, and customer service. Skilled in managing office operations, financial transactions, and client relations. Eager to leverage my experience and strong work ethic to contribute to a dynamic team while continuously growing my skills and expertise.
Overview
5
5
years of professional experience
Work History
Executive Assistant/Bookkeeper
SP HOSPITALITY GROUP/CREMA GOURMET
04.2023 - Current
- Company Overview: At SP Hospitality Group/Crema Gourmet, I manage daily office and owners’ operations while providing essential administrative support to restaurant managers
- I manage daily office and owners’ operations while providing essential administrative support to restaurant managers
- My responsibilities include coordinating schedules, meetings, and interdepartmental communications, as well as assisting in inventory management and procurement processes
- I maintain and update QuickBooks for all restaurant locations, ensuring accurate financial records, including sales, expenses, and payroll data
- Additionally, I generate financial reports to aid in budgeting and decision-making and assist with month-end closing procedures and financial audits
- At SP Hospitality Group/Crema Gourmet, I manage daily office and owners’ operations while providing essential administrative support to restaurant managers
Medical Receptionist
Marimon Pediatrics
09.2022 - 04.2023
- I efficiently managed patient check-ins and check-outs, ensuring accurate updates to patient information
- I coordinated appointments and effectively utilized EMR systems to maintain patient records
- I also scanned and uploaded documents, processed insurance forms, and promptly entered prescription information into the system to facilitate timely patient care
Customer Service Manager
Massage Envy
01.2021 - 10.2022
- I proactively communicated with clients to address concerns regarding memberships, appointments, and services
- I resolved issues for both clients and staff using effective problem-solving strategies, while supporting clinic managers across five locations
- I also developed and maintained recognition programs to motivate staff and contributed to the smooth operation of the clinics by assisting with front desk responsibilities when needed
HR Assistant/Front Desk Receptionist
Alpha Capital, LLC
11.2019 - 01.2021
- I handled a variety of HR and front desk duties, including creating job advertisements, conducting interviews, and screening applicants
- I oversaw the hiring process, ensuring a smooth and compliant recruitment experience
- Additionally, I supported daily office operations through essential clerical tasks, contributing to overall efficiency
Education
Associate of Arts - History
Miami Dade College
Miami, FLHigh School Diploma -
Coral Gables Senior High School
Coral Gables, FL06-2017
Skills
- Executive support
- Office management
- QuickBooks
- Financial report generation
- Licensing/Permit processing
- Customer service
- Advanced Excel
- Data Entry
- Reporting
- HR support
- Medical administration
- EMR systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Assistant/Bookkeeper
SP HOSPITALITY GROUP/CREMA GOURMET
04.2023 - Current
Medical Receptionist
Marimon Pediatrics
09.2022 - 04.2023
Customer Service Manager
Massage Envy
01.2021 - 10.2022
HR Assistant/Front Desk Receptionist
Alpha Capital, LLC
11.2019 - 01.2021
Associate of Arts - History
Miami Dade College
High School Diploma -
Coral Gables Senior High School
Similar Profiles
Ozyris SilvaOzyris Silva
Assistant Manager at Crema Gourmet Espresso BarAssistant Manager at Crema Gourmet Espresso Bar
Carlos DelgadoCarlos Delgado
General Manager at Crema Gourmet Espresso BarGeneral Manager at Crema Gourmet Espresso Bar
Ender J. Coronado ScottEnder J. Coronado Scott
Assistant Manager at Crema Gourmet Espresso BarAssistant Manager at Crema Gourmet Espresso Bar