Alexandra Chevian
San Diego,CA
Summary
Highly experienced Replenishment Manager recognized for productivity and efficient task completion. Has broad knowledge across logistics, inventory control, and demand planning. Strengths include strategic planning, team leadership, and process implementation to increase efficiency in supply chain operations. Significant impact made in previous roles through implementation of innovative replenishment strategies and fostering strong employee relationships. Excels in problem-solving, communication, and adaptability to ensure smooth operations and meet company goals.
Overview
10
10
years of professional experience
Work History
Replenishment Manager (Acting Store Manager)
Michaels Arts and Crafts
San Diego
06.2022 - 10.2024
- Assisted Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. Ensured execution of Company policies and standards. Held team accountable for store conditions and results.
- Managed and supported the truck processes, and led the teams to ensure standards are met. Achieved KPIs and managed the team to achieve their role KPIs.
- Managed, executed, and supported the planogram process (POGs) to standard.
- Managed, executed, and supported the AD set processes.
- Managed and executed shrink and safety programs.
- Served as Manager on Duty (MOD).
- Maintained seasonal sets and the feature space to visual merchandising standards.
- Assisted with interviewing, onboarding, coaching, observing, and training of new team members; supported with talent development activities; participated in performance management. Activities of the team; utilized the leadership competencies for continued self-development.
- Interacted with others in an accepting and respectful manner; remained positive and respectful, even in difficult situations; promoted commitment to the organization's vision and values; projected a positive image, and served as a role model for others.
- Acknowledged customers, helped locate product, and provided solutions.
- Assisted with Omni-channel processes.
- Cross-trained in Custom Framing, selling, and production.
- Acted as Official Store Manager from April 2024 to July 2024; acted as unofficial store manager from January 2023 to August 2023, and again from January 2024 to April 2024.
- Participated in the Bridge Program to develop talents and gain necessary knowledge and experience for general managing.
- Hired and developed talent to exceed expectations; Fostered a positive work atmosphere through positivity and a desire to see store success.
- Communicated with direct reports to ensure goals were being met.
- Led team through difficult situations through proper planning and a positive attitude.
- Wrote schedules, managed breaks, as well as manual punches and time edits.
- Managed daily deposits and cash handling.
- Found solutions to issues via analytical skills and deductive reasoning.
- Consistently came up with ways to merchandise creatively to boost sales.
- Consistently worked to improve sales metrics and hit goals.
- Navigated setbacks to drive ongoing progress
- Created weekly, monthly and quarterly reports on the performance of replenishment processes.
Office Assistant
Life the Place to Be
Ardsley, NY
03.2019 - 03.2020
- Greeted visitors or callers daily to handle questions or direct them to appropriate staff.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls, and tracking documentation.
- Maintained business records by updating customer information.
- Documented and routed business correspondence to manage office paperwork.
- Monitored calendars and scheduled appointments based on availability. Followed up with customers and planned the logistics of their event.
- Collected payments, issued receipts, and updated accounts to reflect new balances.
- Designed brochures and packaging options.
- Supervised events, coordinated catering, and completed frequent walkthroughs to boost customer satisfaction.
Assistant Store Manager
GameStop
White Plains, NY
06.2016 - 12.2019
- Oversaw daily operations of the store, including inventory and supply restocking, cash handling, and assisting customers.
- Coached and developed store associates through formal and informal interactions.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making, as well as ensuring sales goals were being met.
- Assisted customers, answered questions, and resolved problems for stellar customer service.
- Recruited, interviewed, and hired qualified employees to provide top-quality service.
- Coordinated merchandising by planning floor layouts and displays, guiding resets, and directing sales signage placement.
- Created engaging merchandise presentations to motivate impulse purchases.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
- Boosted sales through attractive merchandise presentation, competitive pricing, and adequate inventory.
Cashier
DeCicco & Sons
Armonk, NY
02.2015 - 08.2016
- Accepted payments, handled cash, gave change, and receipts.
- Used scanners, cash registers, and calculators.
- Used processes for handling cash, credit cards, and other types of payment.
- Handled returns and exchanges of goods.
- Counted the money in the register at the beginning and end of the shift.
- Changed prices of sale items on a weekly basis.
- Greeted customers in a polite and friendly manner.
- Bagged and wrapped customers' purchases.
- Assisted customers in signing up for store rewards programs and store gift cards.
- Prepared baked goods, as well as holiday or themed dessert bundles.
- Prepped fruit for the juice bar.
Education
High School Diploma -
Mamaroneck High School
Mamaroneck, NY05-2011
Skills
- Space Planning
- Warehouse Management
- Merchandising Strategies
- Planogram development
- Stock replenishment
- Logistics Planning
- Team Development
- Shrinkage Control
- Cycle Counts
- Personnel Management
- Reporting processes
- Maintaining stock levels
- Process Implementation
- Critical Thinking
- Decision-Making
- Team Leadership
- Initiative and Self-Motivation
- Schedule Management
- Expense Control
- Workflow Planning
- Loss Prevention
- P&L Management
- Staff Motivation
- Strategic Planning
- PC Competent
- Operations Management
- Analytical Skills
References
References available upon request.
Timeline
Replenishment Manager (Acting Store Manager)
Michaels Arts and Crafts
06.2022 - 10.2024
Office Assistant
Life the Place to Be
03.2019 - 03.2020
Assistant Store Manager
GameStop
06.2016 - 12.2019
Cashier
DeCicco & Sons
02.2015 - 08.2016
High School Diploma -
Mamaroneck High School