Alexandra Cisneros

• Oversaw and directed a team of 15 employees to enhance productivity and performance.
• Implemented strategic invoicing improvements to drive cost efficiency in vegetation management.
• Executed comprehensive analysis of intricate invoicing business challenges and delivered strategic recommendations to executives and senior leadership.
• Executed special projects and partnered with external groups to successfully develop and led OCM initiatives-Standardized contractor invoicing process to ensure guidelines our being followed
• Continually assesses and monitors risks that may impact business financial performance; identified potential risks, developed risk mitigation strategies, and established monitoring mechanisms to ensure that risks are effectively managed; provided recommendations for improving resilience and addressing emerging risks
• Stayed up-to-date with industry best practices, emerging trends, and new technologies; led benchmarking exercises to compare performance against industry peers and identify areas for improvement
• . Collaborated with various stakeholders to ensure that vendor/invoice performance scorecard metrics are aligned with strategic objectives; facilitated discussions, workshops, and presentations to communicate performance results, share insights, and gain buy-in for performance improvement initiatives.
• Utilize strong analytical skills to foresee potential challenges and develop proactive solutions to mitigate their impact on business performance.

Key Achievements

• Led cross functional process improvements by partnering with Operations to evaluate field to invoice life cycle which resulted in updating and simplifying legacy form to reduce administrative work and to improve invoicing efficiency
• Drove for results and vendor engagement to process invoices in a more timely matter which resulted in a 30% annual accrual reduction
• Developed reporting to track vendor status of invoices to avoid invoices becoming past due which resulted in 96.3% of invoices being processed within their payment terms

• Facilitated discussions with senior managers and specialists to implement adjustments and deliver actionable recommendations for master scheduling and emergent VM priorities.
• Managed IMT implementation of new Vegetation-Management solution in six weeks, which restored improved field productivity and reduced massive data loss by 50%
• Provided guidance and direction to Scheduling, Invoicing, and Operations teams related to complex or recurring scheduling and invoicing issues
• Managed our master schedule to maintain accurate data in regards to our Distribution & Transmission Inspections and Tree Mitigation
• Performed as a project manager during the Get-Well Plan-IMT which included priority efforts of eliminating a recurring 60-day backlog of compliance vegetation management
• Partnered with vendors to ensure compliance with our regulators such as CPUC and GO-95

Key Achievements

• Improved operational and scheduling program outcome by leading and participating in process improvements and initiatives that resulted in the rollout of our current work management system used to track our T&D inspections and tree mitigations
• Developed and implemented new workflows as part of the Vegetation management IMT, created training development, and conducted trainings for over 500+ contractors/individuals

• Directed and managed the invoicing and scheduling department of our SCE Transmission and Distribution Contract
• Oversaw daily operations for invoicing department, handling $4 million per month in invoices
• Developed & constantly refine vegetation program scope and strategies based on contractor and regulatory and industry standards
• Executed special projects by project managing and providing oversight to ensure that teams and ensure that the team’s deliverables are of high quality, completed timely, and on budget
• Presented and reported to executives and directors regarding schedule adherence and invoicing
• Key Achievements
• Increased the efficiency of end to end paperwork by implementing data technology integration which resulted in a 50% decrease in manual logging and paper tracking