Alexandra Clark
Fairfield,CA
Summary
Proven team player and quick learner, excelled at Hop Creek Pub by enhancing customer satisfaction through efficient food delivery and maintaining high hygiene standards at Pioneer Taproom. Mastered kitchen communication and issue resolution, significantly streamlining service processes. Demonstrates a strong work ethic and flexibility, ensuring peak service excellence without compromising on food safety.
Overview
3
3
years of professional experience
Work History
Food Runner
Hop Creek Pub
10.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Kitchen Staff Member
Pioneer Taproom
06.2021 - 09.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
High School Diploma -
Angelo Rodriguez High School
Fairfield, CA06.2023
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Flexible Schedule
- Hospitality service expertise
- Server Support
- Anticipating Customer Needs
- Kitchen Communication
- Issue Resolution
Timeline
Food Runner
Hop Creek Pub
10.2022 - Current
Kitchen Staff Member
Pioneer Taproom
06.2021 - 09.2022
High School Diploma -
Angelo Rodriguez High School
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