Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Alexandra Clark

Alexandra Clark

Rochester,NY

Summary

Certified Scrum Master with diverse expertise spanning project management, software implementation, and data analytics. Proficient in workflow optimization, strategic roadmap creation, and data visualization techniques. Combines robust interpersonal skills with an innovative mindset, aiming to uncover growth opportunities, and drive leadership initiatives within organizations.

Overview

7
7
years of professional experience

Work History

Launch Manager

Miter
02.2025 - Current
  • Developed streamlined processes for project launches, achieving noticeable gains in efficiency, and reducing time-to-market for new initiatives.
  • Provided guidance and support to team members during project phases, promoting a culture of teamwork and shared success.
  • Evaluated AI vendors and developed streamlined workflows to enhance the efficiency of data extraction and manipulation, significantly reducing manual effort, and improving overall data integrity.

Senior Implementation Manager

Naehas
04.2024 - 02.2025
  • Manage software implementations for top-five international financial institutions.
  • Direct large scale projects within a Scrum framework to ensure efficient and effective implementation.
  • Created and updated project plans with Sprints, leveraging Agile best practices.
  • Communicated efficiently and effectively with all stakeholders internal and external.
  • Collaborated with Product Owners and Engineers to write user stores and ensure features are deployed on time.
  • Set milestones and Sprint goals through customer and stakeholder engagement.
  • Lead the Scrum team using technical knowledge and capabilities ensuring efficiency and timeliness.
  • Created documentation and training for implementation best practices as well as client training.

Implementation Manager

Naehas
01.2024 - 04.2024
  • Manage software implementations for top-tier US financial institutions.
  • Deployed 12 projects on time, in scope, and within budget.
  • Direct projects within a Scrum framework to ensure efficient and effective implementation.
  • Communicate efficiently and effectively with all stakeholders internal and external.
  • Proactively create risk assessments to ensure roadblocks have identified solutions.

Implementation Specialist

Naehas
06.2022 - 01.2024
  • Orchestrate software deployment initiatives for top-tier US financial institutions.
  • Managed the successful launch of a new software deployment for a top 5 US bank with a revenue of $95 billion.
  • Launched over 15 new features on time and within budget.
  • Maintain all client communications and oversee stakeholder relationships.
  • Organize Scrum sessions such as Sprint Retrospectives, Sprint Planning, and stand-ups with efficiency.

Implementation Specialist

SpeakerFlow
06.2021 - 06.2022
  • Managed end-to-end client communications and project organization.
  • Strategically introduced new systems using Agile methodologies and SDLC to cater to client requirements.
  • Oversaw onboarding for new clients, emphasizing project management and task delegation.
  • Directed the process of data automations, migrations, and integrations to amplify client growth.
  • Specialized in Zoho One with expertise in streamlining workflows and inter-application automations.
  • Fielded all client inquiries related to software support and functionality.

Website Designer and Owner

LX Digital Consulting
04.2020 - 06.2021
  • Interacted directly with clients to design solutions that fit their unique needs.
  • Designed, built, and deployed all websites.
  • Optimized website performance and ensured usability.
  • Assisted with backend analytics and optimization.
  • Handled all billing, subscriptions and recurring monthly storage costs.

Project Coordinator

ODL
Buffalo
09.2018 - 03.2020
  • Trained doctors and healthcare professionals to ensure usability of SaaS.
  • Customized projects and standard operating procedures efficiently.
  • Lead the development and implementation of analytic based business solutions to deliver timely and comprehensive information to senior leadership to make informed decisions.
  • Oversaw the delivery of KPI metrics to regularly assess the accuracy and effectiveness of business metrics to ensure high performance and desired outcomes.

Education

Associates Degree -

MiraCosta College
Oceanside
05.2019

Skills

  • Certified Scrum Master
  • Sprint planning
  • Analytical
  • Jira
  • Communication
  • Critical thinking
  • Innovation
  • Agile best practices
  • Problem-solving
  • Confluence
  • Technical expertise
  • Software Development Life Cycle
  • Empathy

References

References available upon request

Timeline

Launch Manager

Miter
02.2025 - Current

Senior Implementation Manager

Naehas
04.2024 - 02.2025

Implementation Manager

Naehas
01.2024 - 04.2024

Implementation Specialist

Naehas
06.2022 - 01.2024

Implementation Specialist

SpeakerFlow
06.2021 - 06.2022

Website Designer and Owner

LX Digital Consulting
04.2020 - 06.2021

Project Coordinator

ODL
09.2018 - 03.2020

Associates Degree -

MiraCosta College

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