Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Professional Development
Timeline
Generic

Alexandra C McAvoy

Selma

Summary

Dedicated Hospitality professional with a passion for delivering exceptional guest experiences. Seeking a position where I can utilize my customer service skills, attention to detail, and problem solving abilities to enhance guest satisfaction and contribute to a dynamic team.

Overview

16
16
years of professional experience

Work History

Administrative Assistant/Real Estate Agent

COLDWELL BANKER HPW
Clayton
10.2024 - Current
  • Managing Calendars, appointments and meetings
  • Handling emails, phone calls and client inquiries
  • Coordinating transactions and meeting deadlines
  • Data entry and maintaining CRM systems
  • Social media and digital marketing

Procurement Specialist

ALLY BUILDING SOLUTIONS
Orlando
12.2016 - 10.2024
  • Identify and resolve any pricing errors and invoice discrepancies
  • Place orders, update in system and confirm delivery dates are correct
  • Mitigate risk and ensure materials arrive in a timely manner
  • Reach out to vendor representatives for updated delivery dates
  • Update internal tracking system & communicate with internal and external team members

Bartender

WEBSTER GOLF COURSE
Webster
03.2015 - 10.2016
  • Bartender for special events; including weddings and banquet parties
  • Prepare and serve alcoholic and non alcoholic beverages to guests
  • Maintain cleanliness and organization of the bar area
  • Engage with guests in a friendly and professional manner
  • Handle cash and credit card transactions
  • Follow all health, safety, and sanitation guidelines

Waitress

THE WINFIELD GRILL
Rochester
04.2014 - 10.2016
  • Customer service oriented, provide friendly and superior guest service
  • Ensure a positive dining experience by attending to guest’s needs promptly
  • Take accurate food and drink orders and relay them to kitchen or bar
  • Serve meals and beverages efficiently and correctly

Staffing & Training Manager

RED LOBSTER
Rochester
10.2013 - 04.2014
  • Weekly scheduling for 60-80 team members, office organization, hiring, training, and orienting of all new crew members

Service Manager

RED LOBSTER
Rochester
03.2012 - 10.2013
  • Lead a service team of 20-30 people daily, completed floor plans, organization of daily labor plans, conducting of interviews, and overseeing the dining room during each shift

Server/Bartender/Certified Trainer/Culinary Professional

RED LOBSTER
Rochester
03.2009 - 03.2012

Education

Bachelor of Science with Honors - Hospitality and Service Management

Rochester Institute of Technology
Rochester, NY
05.2010

Tourism And Hospitality Management

Monroe Community College
Rochester, NY
05-2008

Skills

  • Transaction coordination
  • Calendar management
  • CRM management
  • Data entry
  • Social media marketing
  • Client communication
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management
  • Organizational skills
  • Document preparation
  • Vendor management
  • Inventory control
  • Effective communication

Hobbies and Interests

Member of the Johnston County Association of Realtors, 01/01/25, Present

Professional Development

  • Ninja Sales Training Graduate, 02/01/25
  • Real Estate Pre Licensing Course, 05/01/24

Timeline

Administrative Assistant/Real Estate Agent

COLDWELL BANKER HPW
10.2024 - Current

Procurement Specialist

ALLY BUILDING SOLUTIONS
12.2016 - 10.2024

Bartender

WEBSTER GOLF COURSE
03.2015 - 10.2016

Waitress

THE WINFIELD GRILL
04.2014 - 10.2016

Staffing & Training Manager

RED LOBSTER
10.2013 - 04.2014

Service Manager

RED LOBSTER
03.2012 - 10.2013

Server/Bartender/Certified Trainer/Culinary Professional

RED LOBSTER
03.2009 - 03.2012

Bachelor of Science with Honors - Hospitality and Service Management

Rochester Institute of Technology

Tourism And Hospitality Management

Monroe Community College

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Alexandra C McAvoy