Alexandra C McAvoy
Selma
Summary
Dedicated Hospitality professional with a passion for delivering exceptional guest experiences. Seeking a position where I can utilize my customer service skills, attention to detail, and problem solving abilities to enhance guest satisfaction and contribute to a dynamic team.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Real Estate Agent
COLDWELL BANKER HPW
Clayton
10.2024 - Current
- Managing Calendars, appointments and meetings
- Handling emails, phone calls and client inquiries
- Coordinating transactions and meeting deadlines
- Data entry and maintaining CRM systems
- Social media and digital marketing
Procurement Specialist
ALLY BUILDING SOLUTIONS
Orlando
12.2016 - 10.2024
- Identify and resolve any pricing errors and invoice discrepancies
- Place orders, update in system and confirm delivery dates are correct
- Mitigate risk and ensure materials arrive in a timely manner
- Reach out to vendor representatives for updated delivery dates
- Update internal tracking system & communicate with internal and external team members
Bartender
WEBSTER GOLF COURSE
Webster
03.2015 - 10.2016
- Bartender for special events; including weddings and banquet parties
- Prepare and serve alcoholic and non alcoholic beverages to guests
- Maintain cleanliness and organization of the bar area
- Engage with guests in a friendly and professional manner
- Handle cash and credit card transactions
- Follow all health, safety, and sanitation guidelines
Waitress
THE WINFIELD GRILL
Rochester
04.2014 - 10.2016
- Customer service oriented, provide friendly and superior guest service
- Ensure a positive dining experience by attending to guest’s needs promptly
- Take accurate food and drink orders and relay them to kitchen or bar
- Serve meals and beverages efficiently and correctly
Staffing & Training Manager
RED LOBSTER
Rochester
10.2013 - 04.2014
- Weekly scheduling for 60-80 team members, office organization, hiring, training, and orienting of all new crew members
Service Manager
RED LOBSTER
Rochester
03.2012 - 10.2013
- Lead a service team of 20-30 people daily, completed floor plans, organization of daily labor plans, conducting of interviews, and overseeing the dining room during each shift
Server/Bartender/Certified Trainer/Culinary Professional
RED LOBSTER
Rochester
03.2009 - 03.2012
Education
Bachelor of Science with Honors - Hospitality and Service Management
Rochester Institute of Technology
Rochester, NY05.2010
Tourism And Hospitality Management
Monroe Community College
Rochester, NY05-2008
Skills
- Transaction coordination
- Calendar management
- CRM management
- Data entry
- Social media marketing
- Client communication
- Customer service
- Team collaboration
- Attention to detail
- Time management
- Organizational skills
- Document preparation
- Vendor management
- Inventory control
- Effective communication
Hobbies and Interests
Member of the Johnston County Association of Realtors, 01/01/25, Present
Professional Development
- Ninja Sales Training Graduate, 02/01/25
- Real Estate Pre Licensing Course, 05/01/24
Timeline
Administrative Assistant/Real Estate Agent
COLDWELL BANKER HPW
10.2024 - Current
Procurement Specialist
ALLY BUILDING SOLUTIONS
12.2016 - 10.2024
Bartender
WEBSTER GOLF COURSE
03.2015 - 10.2016
Waitress
THE WINFIELD GRILL
04.2014 - 10.2016
Staffing & Training Manager
RED LOBSTER
10.2013 - 04.2014
Service Manager
RED LOBSTER
03.2012 - 10.2013
Server/Bartender/Certified Trainer/Culinary Professional
RED LOBSTER
03.2009 - 03.2012
Bachelor of Science with Honors - Hospitality and Service Management
Rochester Institute of Technology
Tourism And Hospitality Management
Monroe Community College
Similar Profiles
Angela NormanAngela Norman
REALTOR at Coldwell Banker HPWREALTOR at Coldwell Banker HPW
Rhebia HeywardRhebia Heyward
Real Estate Broker at Coldwell Banker Howard Perry And WalstonReal Estate Broker at Coldwell Banker Howard Perry And Walston
Alden MunozAlden Munoz
Clerk at Coldwell BankerClerk at Coldwell Banker