Summary
Overview
Work History
Education
Skills
Certification
Referrals
Timeline
Generic

Alexandra Cobos

Farmersville

Summary

Career Management, Administrative and Childcare professional offering experience and results focused on training development, consulting, organizational development and learning curriculum. Highly effective communicator who excels at building relationships at all organizational levels. Working at Internal Revenue Services and Elevate Preschool has taught me how to communicate and deliver important information on development and career pathing, along with communicating effectively when training others. Familiar with all works of life and age groups. These fields have taught me how to maintain a highly organized workspace, cater to an audience and multitask while in fast paced environments. Areas of expertise include: Microsoft Teams, Bilingual, Consulting, Career Management, Critical Thinking, Interpersonal Skills, Microsoft Office Suite, Leadership, Organization, Customer Service, Learning Culture, Program Management, Consensus Building, Time Management, Communication, SharePoint, ProCare Solutions, Multitasking. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Human Resource Specialist/ Administrative Staff Assistant

Internal Revenue Services
01.2023 - 01.2024


Joined the Internal Revenue Services in 2023. Worked under the Human Capital Office, Career Management Office (CMO) as a Human Resource Specialist. Specialized in creating custom developmental training plans for employees. Certified Career Advisor under the Kuder training program. Contributed to the opening of the Career Management Office by researching training courses for career development plans. Took on the role of Staff Assistant working under the Career Management Associate Director implementing organization to maximize productivity in the organization. Trained in customer service, Microsoft Teams, SharePoint, advising services and administrative duties


  • Develop customized training plans for IRS work series for the developmental growth of employees to further their career and fill in skill gaps.
  • Review and test assessments included in training plans in preparation to be launched to SharePoint site for client viewing.
  • Implement attention to detail when reviewing department programs and procedures documents to ensure all are up to date with current procedures.
  • Research and gather information on topics for projects and developmental plans.
  • Communicate with stakeholders and administer briefings for continued progression in the opening of CMO services.
  • Collaborated on special projects as assigned by leadership, contributing research findings.
  • Support the work environment by being courteous and professional when interacting with peers.
  • Work cooperatively with others and share knowledge with team members while building work relationships.
  • Nominated for the You Rock Award by peers demonstrating understanding, tact and politeness towards team members.
  • Create decks for CMO presentations and develop interactive games in preparation for the office kickoff event.
  • Revamp and design PowerPoint presentations for customer engagement.
  • Administer and organize meetings for work projects
  • Shadowed through SETR timesheet keeping and approvals.
  • Communicate reminders to the department on a weekly basis for timekeeping inputs to be placed in a timely manner.
  • Taken additional self-paced training on various topics like, written/oral communication, Microsoft applications, productivity, organizational awareness, etc.
  • Analyze and research data through Tableau Data systems for job series projects.
  • Transcribe meetings with contractors to share with the team for updates.
  • Create a tracking chart to track when meetings are held and scheduled.
  • Schedule interview meetings for potential candidates applying for roles in CMO.
  • Coordinate meetings for the Associate Director and maintain calendar.
  • Provide customer assistance for Career Management Office mailbox inquiries.
  • Communicate with contractors and subject matter experts when creating training toolkits for IRS mission critical job series.
  • Shadowed through ePerformance systems for employee yearly and midyear appraisals.
  • Attended leadership meetings as staff assistant to update Associate Director on weekly tasks and send out weekly reminders on duties needing to be completed.
  • Draft and send emails on behalf of the Associate Director, along with coordinating business travel arrangements.
  • Organize a leave calendar for managers and employees to keep track of the department’s monthly coverage.
  • Implemented data-driven decision-making processes for resource allocation, leading to increased operational efficiency.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

Teacher

Elevate Preschool
01.2016 - 01.2023
  • Joined Elevate Preschool in 2016 and worked there for 7 years
  • Trained in Preventing Shaken Baby Syndrome, Sleep Safety and understanding early childhood brain development
  • In charge of operating classroom guidelines and classroom curriculum
  • Oversee teachers in new positions and train teachers on evaluated skill gaps
  • Lead training in classroom protocols and etiquette
  • Created learning opportunities and custom curriculum for students
  • Trained in working with every age group
  • Lead and assisted, working hands on in a classroom setting with different preschool age groups
  • Give one on one attention to students while maintaining overall focus on the entire group
  • Teach foundation concepts and Spanish vocabulary incorporating developed curriculum
  • Oversee Infant and Toddler classrooms and advised teachers on additional training needs for teaching development in a classroom setting
  • Provide advice and guidance on professional growth, training, classroom objectives, state operational procedures and actions to support curriculum objectives
  • Overview classroom curriculum on its success rate and adjusting on future modules including adding additional objectives
  • Conduct parent surveys to access additional information to improve schools’ success and to enhance service satisfaction rate of the parents
  • Develop and implement engaging and age-appropriate curriculum for students’ developmental growth and enhancement
  • Analyze and evaluate teaching structures to identify training deficiencies and provide teaching guidance to help other teachers broaden and develop
  • Formulate training plans to correct deficiencies by preparing or identifying appropriate teaching training programs or sources of training
  • Establish training and development plans to meet classroom qualifications and implement them for classroom success
  • Train new hires on state operational standards and classroom procedures
  • Coordinate with directors on the training assessment for new hires and implement additional training plans to fit proper criteria
  • Sanitized toys and play equipment each day to maintain safety and cleanliness
  • Work on Procare software systems daily to update parents on students’ growth, daily activities, reports, schedules and records
  • Conduct parent consultations on the student’s growth and development by giving daily to weekly updates on their child's needs and progression while establishing parent-teacher relationships
  • Assist in creating the school logo to attract the market audience when in the rebranding stages
  • Analyze milestones or subjects needing to be met, develop curriculum plans, and prepare for classroom implementation and student engagement
  • Maintained classroom organizational structure, as a lead, with teachers by clearly outlining standards, schedules and reinforcing positive behavior
  • Mentor and advise teachers through classroom behaviors, routines, transitions and additional classroom standards
  • Develop and plan milestones for classroom success and implementation of these actions
  • Design flyers and welcome packages for incoming and potential parents to inform on program offerings
  • Create social media content for school’s social media to update parents on school progression and advertise to potential clients
  • Use content to also update parents on current school events for parent engagement
  • Overview licensing documents, ensuring class binder is organized and up to date to follow state standards
  • Making sure all registration documents and vaccinations reports are updated
  • Examine qualifications for specific teaching roles for assistant teachers or future teaching positions being filled
  • Screen employee experience as a subject matter expert for placement including identifying roles and requirements on eligibility for the role
  • Sit in on interviews and input if qualifications will be met.

Caregiver

01.2013 - 01.2023
  • Take on the role of caregiver when the parent/ guardian is away
  • Make sure children under my care are supervised and take on duties instructed by parents
  • Develop a relationship with children and parents while displaying forward communication
  • Establish boundaries with children while forming a trusting relationship
  • Help children with their developmental growth
  • Play games, puzzles and read books to children
  • Develops and applies tools to evaluate children and analyzes parent feedback for suggestions on improving development for children
  • Cleaning up after activities by picking up toys and straightening up play area with kids help
  • Help prepare snacks and meals
  • Propose new learning methods with parents and give recommendations for growth and development in the children
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation
  • Participate in taking the children on activities outside of home such as going to the park, movies, out to lunch, etc.

Afterschool/Summer Program Teacher

Club L.I.T
01.2016 - 01.2018
  • Joined Club L.I.T after school program supervising students of preschool to middle school age
  • Coordinated curriculum for students additional learning exercises
  • Tutored and assisted in any homework assignments
  • Developed classroom guidelines and expectations during the program hours
  • Created duties and roles for students to take on to teach responsibilities
  • Working with kids’ preschool to middle school ages in a classroom setting
  • Creating activities and projects for the day and assisting with homework assignments
  • Overview program and policies with parents and other employees to ensure all rules and regulations were followed
  • Create training plans for students to follow during the program to keep them on track with their studies
  • Following budget requirements given to create summer activities during the summer program and coordinate with the program director with any concerns or adjustments necessary
  • Train new hires on programs classroom etiquette, curriculum, policy and procedures
  • Brief employees on activities as required on program progress, proposed revisions, and curriculum considerations to incorporate in the weekly agenda
  • Prepare and analyze recommendations to the program director concerning any summer program criteria gaps
  • Types of positions in need of functional coverage
  • Establishing responsibilities in students and coworkers when overseeing and running the classroom.

Education

Cosmetology license -

Paul Mitch The School
Carrollton, TX
01.2021

Studied Psychology -

University of Texas at Dallas
Richardson, TX
01.2017

Associate's College Credits -

Collin Community College
Frisco, TX
01.2016

High School Diploma -

Centennial High School
Frisco, TX
01.2014

Skills

  • Microsoft Teams
  • Bilingual
  • Consulting
  • Career Management
  • Critical Thinking
  • Interpersonal Skills
  • Microsoft Office Suite
  • Leadership
  • Organization
  • Customer Service
  • Learning Culture
  • Program Management

Certification

  • Certified Career Advisor from International Association of Career Advisors, LTD
  • Certified in Preventing Shaken Baby Syndrome, Sleep Safety and Understanding Early Childhood Brain Development (TYM The Trainer)


Referrals

  • Tracey LeFlore, Associate Director, HCO Career Management Office

         (240)-412-5403 | Tracey.d.leflore@irs.gov

 

  • Alia Dockins, Lead Career Field Administrator Manager, HCO Career Management Office

        (206) -931 – 0757 | Aliabdockins@gmail.com

Timeline

Human Resource Specialist/ Administrative Staff Assistant

Internal Revenue Services
01.2023 - 01.2024

Teacher

Elevate Preschool
01.2016 - 01.2023

Afterschool/Summer Program Teacher

Club L.I.T
01.2016 - 01.2018

Caregiver

01.2013 - 01.2023

Cosmetology license -

Paul Mitch The School

Studied Psychology -

University of Texas at Dallas

Associate's College Credits -

Collin Community College

High School Diploma -

Centennial High School
  • Certified Career Advisor from International Association of Career Advisors, LTD
  • Certified in Preventing Shaken Baby Syndrome, Sleep Safety and Understanding Early Childhood Brain Development (TYM The Trainer)


Alexandra Cobos