Alexandra Colon
West Palm Beach
Summary
Dynamic and reliable professional with strong organizational skills and a proven track record at Pet Emergency And Referral Center. Adept at managing client interactions and data entry, fostering positive relationships to enhance customer satisfaction. Recognized for effective teamwork and problem-solving abilities, ensuring a welcoming environment and efficient operations.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
9
9
years of professional experience
Work History
Receptionist
Pet Emergency And Referral Center
02.2023 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate
Puma
01.2018 - 07.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Sketchers
01.2016 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Palm Beach Lakes High School
West Palm Beach, FLSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
Languages
Spanish
Professional Working
Timeline
Receptionist
Pet Emergency And Referral Center
02.2023 - 03.2025
Sales Associate
Puma
01.2018 - 07.2020
Sales Associate
Sketchers
01.2016 - 03.2018
Palm Beach Lakes High School
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