Alexandra Cooper
Littleton,CO
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Registrar
Concorde Career College
02.2022 - Current
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Human Resources Intake Coordinator
PASCO
10.2021 - 01.2022
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Used advanced software to prepare documents, reports, and presentations.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
Human Resources Assistant
PASCO
04.2021 - 10.2021
- Notify payroll of new hires via email with necessary documents attached including direct deposit information.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Registrar & Student Services Advisor
CollegeAmerica Denver
08.2017 - 09.2020
- Performed all work in accordance with records management and program components managed registration of all students
- Maintained accuracy of Satisfactory Academic Progress policies as set by the Center of Excellence in Higher Education and Department of Education
- Proficient in Microsoft Office (Excel, PowerPoint, Outlook, and Word), Parchment, and Adobe Acrobat
- Ensured adherence to all record protection audits
- Maintained contact with students through routine advising sessions to ensure each met educational goals as a primary guide through degree requirements
- Identified at-risk student scenarios and highlighted opportunities for academic success improvement
- Developed and updated spreadsheets and databases to track, analyze, and report on performance
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Interacted with students professionally by phone, email, or in-person to provide information and directed to desired staff members
- Provided students with relevant information about academic and personal support services available on campus
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Administrative Assistant
CollegeAmerica Denver
10.2014 - 08.2017
- Supported meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes
- Composed internal memos and external correspondence
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Supported logistics for programs, meetings, and events, including room reservations, agenda preparation, and calendar maintenance
- Prepared packages for shipment, pickup, and courier services for prompt delivery to customers
- Monitored premises, screened visitors, updated logs, and issued passes to maintain security
- Managed databases converting complex data into easy-to-interpret data
- Executed record filing system to improve document organization and management.
Skills
- Executive support experience
- Strong decision-making
- Advanced multitasking
- High-level confidentiality
- Time management expertise
- Exceptional organization
- Event Planning Expertise
- Calendar Management Proficiency
- Efficient travel planning
- Office administration knowledge
- Document Management Proficiency
- Resourceful research capabilities
Timeline
Registrar
Concorde Career College
02.2022 - Current
Human Resources Intake Coordinator
PASCO
10.2021 - 01.2022
Human Resources Assistant
PASCO
04.2021 - 10.2021
Registrar & Student Services Advisor
CollegeAmerica Denver
08.2017 - 09.2020
Administrative Assistant
CollegeAmerica Denver
10.2014 - 08.2017