Alexandra Cortez
Carrollton
Summary
Disciplined and results-driven professional with a foundation in military training and hands-on experience in procurement analysis, customer support, and sales. Skilled at streamlining processes, fostering vendor and customer relationships, and delivering high-quality service in fast-paced environments. Brings a unique combination of analytical, organizational, and communication skills developed through both corporate and military experiences.
Overview
4
4
years of professional experience
Work History
Procurement Process Analyst
Commercial Metals Company
Irving, TX
05.2024 - 05.2025
- - Conducted analysis of procurement processes, identifying areas for cost savings and efficiency improvements.
- - Supported purchasing activities by ensuring vendor compliance with company standards and industry regulations.
- - Collaborated with cross-functional teams to improve sourcing strategies and reduce procurement cycle times.
- - Developed detailed reports and dashboards to monitor supplier performance and support leadership decisions.
Admin & Sales Support + Brand Development
Fashionit
Remote
11.2022 - 02.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided comprehensive administrative support to the sales team, facilitating smooth operations and increased efficiency.
- Managed and organized sales data, reports, and customer records, ensuring accurate and readily accessible information.
- Assisted in the preparation and distribution of sales presentations, proposals, and contracts.
- Played a key role in brand development initiatives, contributing to increased brand recognition and market presence.
- Collaborated with marketing teams to develop and maintain brand guidelines, ensuring consistency across all materials.
- Assisted in the planning and execution of marketing campaigns, including social media, email, and content marketing.
- Supported the creation of branded content and collateral, such as logos, brochures, and promotional materials.
- Processed and recorded business and customer payments remotely using QuickBooks, ensuring accurate transaction tracking, timely account reconciliation, and secure online payment processing.
Beauty Sales Advisor
Nordstrom
Dallas, TX
03.2021 - 11.2022
- Provided exceptional customer service by assisting customers in selecting beauty products based on their individual needs and preferences
- Demonstrated extensive knowledge of various luxury beauty brands, product features, and benefits to effectively educate customers and drive sales
- Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items
- Maintained an organized and visually appealing display area to attract customer attention and enhance the shopping experience
- Participated in regular training sessions to stay updated on the latest beauty trends, techniques, and product launches
- Assisted in inventory management by monitoring stock levels, conducting regular audits, and placing orders as needed to ensure product availability
- Handled cash transactions accurately using point-of-sale (POS) systems while adhering to company policies regarding payment processing procedures
- Resolved customer complaints or concerns promptly and professionally, ensuring a positive resolution for both the customer and the company
- Developed and maintained a loyal client base through proactive outreach, follow-up, and after-sales support
- Utilized CRM software to track customer preferences, purchase history, and upcoming events for targeted marketing campaigns
Education
Cybersecurity AAS -
Peloton College
05-2024
Digital Media AAS - undefined
Dallas College
05-2019
Skills
- Procurement & Supply Chain Analysis
- Customer Support & Sales Strategies
- Process Improvement & Reporting
- Communication & Team Collaboration
- Problem-Solving & Adaptability
- Microsoft office
- Analytical thinking
- Time management
- Attention to detail
- Team collaboration and leadership
- Documentation and reporting
- Data research and validation
- Process improvements
- Decision-making
- Data processing
Languages
Fluent in Spanish
Timeline
Procurement Process Analyst
Commercial Metals Company
05.2024 - 05.2025
Admin & Sales Support + Brand Development
Fashionit
11.2022 - 02.2024
Beauty Sales Advisor
Nordstrom
03.2021 - 11.2022
Digital Media AAS - undefined
Dallas College
Cybersecurity AAS -
Peloton College
Military Experience
- United States Air Force — Basic Military Training (BMT)
- Lackland Air Force Base, TX
- [May 2025 - July 2025]
- - Completed weeks of intensive training emphasizing discipline, resilience, and teamwork.
- - Acquired foundational skills in leadership, adaptability, and mission execution under pressure.
- - Strengthened time management, communication, and problem-solving skills in demanding environments.