ALEXANDRA CUEVAS
Elgin,IL
Summary
Results-driven Quality Technician with proven expertise in food safety, regulatory compliance, and process inspections. Skilled in implementing FDA and USDA standards, conducting in-process inspections, and driving compliance through effective corrective actions. Adept at reducing incident rates, improving quality systems, and fostering strong cross-functional communication. Bilingual in English and Spanish, with advanced proficiency in CCP verification and quality assurance processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Technician
Hearthside Solutions/ Maker's Pride
03.2024 - Current
- Perform quality checks on production lines and paperwork in a timely manner and accurate fashion every hour per line
- Keep all information pertaining to our operations
- Skilled in implementing and maintaining FDA food safety standards, performing in-process inspections, monitoring critical control points (CCPs), and supporting audit readiness
- Monitor and verify Critical Control Points (CCPs) in accordance with HACCP plans.
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Perform other audits or inspections as required
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Maintain good interpersonal communications and work collaboratively with co-workers, employees from different departments, and superiors
- Analyzed quality performance metrics such as scrap rate, yield rate, pass and fail rates to improve overall product quality.
- Reviewed supplier documentation for compliance with standards, regulations, and customer specifications.
- Compiled laboratory test data and performed analyses.
- Interpreted test results, compared to specifications and control limits and recommended data for release.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
Q-A Technician Level #3
Rana Meal Solutions
07.2022 - 08.2023
- Direct responsibility of environmental program to ensure facility was within HACCP requirements
- Managed the quality hold program and brought the incident rate lower
- Inspect meat and poultry products to ensure full compliance with USDA and regulations, and implementing corrective actions
- In charge of reviewing pre-shipment and releasing material through the pic list program
- Conducted line checks on 9 lines on a daily basis by conducting CCP verifications 5 times a day
- Collected customer samples upon request
- Label verification on all lines to ensure proper dialog is placed on material
- Assisted in training new technicians on operational procedures.
- Documented equipment performance and maintenance activities accurately.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Maintained databases of known defects, tracking their resolution throughout the software development life cycle.
Cashier
Burrito Parilla Mexicana
09.2021 - 05.2022
- Cross trainer with new employees.
- Processed customer transactions efficiently using point-of-sale system.
- Managed cash drawer, ensuring accurate cash handling throughout shifts.
- Monitored inventory levels, restocking supplies as needed during shifts.
- Multi-tasked during shifts by assisting multiple customers at the same time
- Worked closely with shift manager to solve problems and handle customer concerns
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Master of International Business Management -
Northern Illinois University
Dekalb, IL05-2030
High School Diploma - Cooperative Work Training
Lake Park High School
Skills
- English
- Spanish
- POS System
- SAP
- Word
- Excel
- Corrective actions
- CCP verification
- Customer sample collection
- Product testing
- In-process inspection
- Internal audits
- Facility audit
- Customer audits
- Kaizen events
- RCA/CAPA
Certification
- CPA certified
- OSHA certified
Awards Activities
Honor Roll - Sophomore, Junior and Senior Year
Timeline
Quality Technician
Hearthside Solutions/ Maker's Pride
03.2024 - Current
Q-A Technician Level #3
Rana Meal Solutions
07.2022 - 08.2023
Cashier
Burrito Parilla Mexicana
09.2021 - 05.2022
Master of International Business Management -
Northern Illinois University
High School Diploma - Cooperative Work Training
Lake Park High School
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