Alexandra Curtis
Summary
Experienced and dedicated hospitality professional with over 10 years of expertise in providing exceptional customer service. Skilled in both serving and bartending, with a strong ability to connect with guests, manage high-volume service, and create memorable dining experiences. Passionate about delivering world class service and contributing to team success in dynamic hospitality settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Lead Cocktail Server
Birds of a Feather Concepts
04.2022 - Current
- Creating custom drink orders in a fast pace, high volume bar.
- Significantly increased guest check averages by promoting appetizers, specialty items, and wine selections.
- Primarily responsible for table service, interacting directly with guests, and ensuring their dining experience is exceptional.
- Trained new employees on steps of service specific to the company.
- Being knowledgeable of a detailed menu and a polished demeanor to provide an elevated dining experience for guests.
Bartender/Server
Eden Rooftop Bar (IHG Hotels)
12.2022 - 05.2024
- Opened up new craft cocktail bar while training other employees on cocktails, seasonal food menu, and steps of service.
- Learned extensive knowledge about craft cocktails, wine, and spirits.
- Independently ran the bar, pool, and restaurant during the daytime in a fast paced environment.
- Showcased outstanding problem solving, interpersonal, and time management talents.
- Clean all work areas, equipment, utensils, dishes, and silverware, and ensure they are stored appropriately in accordance with state law.
Bartender/Server
Benihana
03.2018 - 10.2020
- Independently managed bar while providing an excellent customer service experience in a high-pressure environment.
- Learned extensive, specialized food and drink menu and specials to deliver high quality and efficient service to the wait staff and customers.
Assistant Wedding Planner
La Boum Events
06.2016 - 12.2019
- Set up and take down for occasions including weddings, engagements, birthdays, celebration of life, and baby showers.
- Organized within and across teams to prepare for time-sensitive events.
Education
High School Diploma -
South Anchorage High School
2014
Skills
- New Hire Training
- Craft Cocktail Preparation
- Highly Reliable
- Customer Service
- Communication Skills
- Time Management
- Attention to Detail
- Effective Communication
- Critical Thinking
Certification
Title IV
Food Handler
Timeline
Bartender/Server
Eden Rooftop Bar (IHG Hotels)
12.2022 - 05.2024
Bartender/Lead Cocktail Server
Birds of a Feather Concepts
04.2022 - Current
Bartender/Server
Benihana
03.2018 - 10.2020
Assistant Wedding Planner
La Boum Events
06.2016 - 12.2019
Title IV
Food Handler
High School Diploma -
South Anchorage High School
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