Alexandra Danielle Arias-Pacheco
El Paso,Texas
Summary
My job objective is to learn and grow within the company. I not only plan to expand my experience, but I also want to help those around me thrive as well. My goals are to greet people by creating a welcoming environment, as well as acknowledging and tending to all of their needs. Also, I will help in any way I can, whether it be taking calls, answering questions, or anything I am needed for. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
4
4
years of professional experience
Work History
Sales Associate
Furniture Row
El Paso, TX
05.2023 - Current
- Provided exceptional customer service through face-to-face and phone interactions.
- Engaged customers in professional dialogue to assess needs effectively.
- Demonstrated product features aligned with customer requirements.
- Answered inquiries regarding product features, pricing, and availability.
- Educated customers on unique product features and proper usage techniques.
- Upsold additional items based on customer interest and identified needs.
- Placed special orders or called other stores to find desired items.
- Processed transactions accurately, including payments and credit applications.
- Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
- Maintained store cleanliness, organized displays, and ensured a welcoming environment.
- Developed trusting relationships with customers by making personal connections.
Assistant Manager
Tea2go
El Paso, TX
03.2023 - 05.2025
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Prepared and served hot and cold drinks, while maintaining a clean and healthy environment.
- Recruited and trained new employees to meet job requirements.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed household errands and other essential duties.
- Operated equipment and machinery according to safety guidelines.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Crew Member
Crumbl Cookies
El Paso, TX
03.2022 - 05.2025
- Welcomed and thanked guests to promote a positive dining experience.
- Executed cashier duties, including order taking, payment processing, and charge distribution.
- Answered phone inquiries promptly to deliver accurate menu and pricing information.
- Resolved customer complaints professionally to ensure satisfaction.
- Maintained cleanliness and organization in high-pressure environments.
- Developed multitasking skills by managing multiple responsibilities simultaneously.
Babysitter
Local Neighbors
El Paso, TX
05.2021 - 05.2023
- Provided overnight house-sitting services, ensuring children's care and safety.
- Supported children's emotional and social development, promoting empathy and self-esteem.
- Assisted with meal preparation, snacks, and bedtime routines to establish daily structure.
- Maintained a safe play environment while monitoring children's activities for safety.
- Transported children to school and extracurricular activities as needed.
- Exercised patience and responsibility in managing challenging situations effectively.
Front Desk Representative
Planet Fitness
El Paso, TX
05.2022 - 10.2022
- Assisted members in updating account and billing information efficiently.
- Greeted members upon arrival to address inquiries about membership options.
- Provided phone support to answer questions regarding services and memberships.
- Conducted facility tours, explaining pricing and contract details after discussions.
Crew Member
Sonic Drive-In
El Paso, TX
09.2021 - 03.2022
- Executed cashier duties, including order taking, payment collection, and change provision.
- Handled customer concerns effectively to ensure resolution and satisfaction in stressful situations.
- Answered phone inquiries promptly, providing accurate information on menu items and pricing.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes, following company standards.
Education
High School Diploma -
Eastlake High School
El Paso, TX01.2021
Skills
- Bilingual proficiency
- Customer service excellence
- Cash handling expertise
- Digital application proficiency
- Quick learner
- Transaction processing accuracy
- Relationship management
- Rapport building skills
- Time management strategies
- Inventory control
- Effective communication skills
- Sales techniques mastery
- Beverage preparation skills
- Recipe adherence knowledge
- Product knowledge
Affiliations
- Painting
- Occasional volleyball
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Furniture Row
05.2023 - Current
Assistant Manager
Tea2go
03.2023 - 05.2025
Front Desk Representative
Planet Fitness
05.2022 - 10.2022
Crew Member
Crumbl Cookies
03.2022 - 05.2025
Crew Member
Sonic Drive-In
09.2021 - 03.2022
Babysitter
Local Neighbors
05.2021 - 05.2023
High School Diploma -
Eastlake High School
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