Alexandra Davis
Federal Way,WA
Summary
Dedicated professional with a strong background in customer service and problem-solving, focused on enhancing client relationships. Proven ability to manage time effectively and prioritize tasks in fast-paced environments, ensuring quality service and safety compliance.
Overview
17
17
years of professional experience
Work History
Inside Wireman Apprentice
IBEW 46
01.2021 - Current
- Work independently at the direction of Journeyman to install electrical components in residential and commercial spaces
- Organize and safely store tools and materials
- Resolve client issues efficiently across diverse situations
- Adhere to and promote all safety protocols mandated by OSHA and the general contractor
- Receive and verify incoming material shipments; sort into applicable jobs
- Notify vendors of issues with material shipments
- Prepare completed projects for shipment and deadlines
- Coordinate with shop Foremen to maintain adequate material stock for ongoing projects
- Maintain electrical systems to ensure safety and compliance with regulations.
Relationship Banker/Small Business Specialist/Manager on Duty
JPMorgan Chase
01.2010 - 01.2021
- Resolved client issues in varied circumstances to enhance satisfaction and loyalty
- Provided expert guidance on banking products and services to enhance customer experience.
- Trained, developed, and mentored new and existing employees to improve team performance
- Delegate tasks to an 8-member team and provide direction on different projects
- Maintained branch vault operations by securing cash and ensuring accessibility for authorized personnel. and ATM and perform cash audits
- Ensure all policies and procedures are current and up to date
- Cultivated strong relationships with clients to understand their financial needs.
Education
Journeyman Trade License - Electrical
South Seattle College
Seattle, WA03-2027
High School Diploma -
Juanita High School
Kirkland, WA06-2009
Skills
- Problem-solving
- Attention to detail
- Team collaboration
- Customer service
- Excellent communication
- Time management
- Friendly, positive attitude
- First Aid/CPR
Timeline
Inside Wireman Apprentice
IBEW 46
01.2021 - Current
Relationship Banker/Small Business Specialist/Manager on Duty
JPMorgan Chase
01.2010 - 01.2021
Journeyman Trade License - Electrical
South Seattle College
High School Diploma -
Juanita High School