Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Delacruz

Fort Worth

Summary

Dynamic and detail-oriented Medical Administrative professional with a proven track record in managing appointments, front desk operations, and meticulous recordkeeping. Recognized for exceptional organizational skills and the ability to juggle multiple projects simultaneously while maintaining a high degree of accuracy. Committed to fostering a positive team environment by assuming additional responsibilities to achieve collective goals, while effectively collaborating with diverse personalities in fast-paced clinical settings. With over [Number] years of experience, expertise in office operations ensures optimal functionality and efficiency.

Overview

3
3
years of professional experience

Work History

Medical Assistant/Receptionist

Rajanarender Cholleti
01.2025 - 07.2025
  • Ensured accuracy of patient insurance, demographic, and health history for current information.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
  • Organized insurance claims processing, reducing errors and ensuring timely payments for services rendered.
  • Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.

Medical Assistant/Front Desk Medical Receptionist

Premier Injury Clinic
08.2023 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Medical Assistant

Global Spine & Joint Care
06.2022 - 07.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Improved clinical workflow with introduction of electronic health records system.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

High School Diploma -

Cassata Highschool
Fort Worth, TX
05-2022

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Data Entry
  • Highly dependable
  • Bilingual

Timeline

Medical Assistant/Receptionist

Rajanarender Cholleti
01.2025 - 07.2025

Medical Assistant/Front Desk Medical Receptionist

Premier Injury Clinic
08.2023 - 11.2024

Medical Assistant

Global Spine & Joint Care
06.2022 - 07.2023

High School Diploma -

Cassata Highschool

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