Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Dieffenbacher

Newport

Summary

Experienced in supporting day-to-day program operations, with a strong background in records management and resource coordination. Possessing a keen ability to meet diverse needs and address issues, consistently maintaining efficiency and driving program outreach. Demonstrated success in building long-lasting relationships, further enhancing the overall effectiveness of the programs supported.

Overview

7
7
years of professional experience

Work History

Residence Manager

Beacon Center
10.2024 - Current
  • Provided supervision and counseling to a group of 15 residents.
  • Developed and updated treatment plans to address residents needs.
  • Implemented crisis intervention for strategies for residents facing difficult situations or events.
  • Designed and implemented substance use prevention programs.

Outpatient Counselor

Beacon Center
01.2024 - 09.2024
  • Conducted one on one group and individual sessions using various evidence based practices.
  • Determined appropriate treatment options in consultations with patient.
  • Coordinate with social, medical and legal agencies to provide patient with needed services.

Preventative Case Planner

Cayuga Centers
08.2022 - 12.2022
  • Investigate any and all complaints and concerns regarding child neglect and abuse in Oneida County.
  • Collect information from witnesses, organizations, health professionals, etc.
  • Compile record keeping for Oneida County Child Protective Services, including report writing and statistics.
  • Counsel, and refer parents/guardians to local services needed.
  • Communicate directly with supervisors at Oneida County Child Protective Services to ensure the best outcome for the child.

Youth Support Specialist

Safe Schools Mohawk Valley
12.2021 - 07.2022
  • Delivered youth transitional assistance in areas of education, life skills and career development.
  • Designed individualized independent youth living plans to help children learn self-reliance and coping mechanisms.
  • Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
  • Delivered individual and group programs to encourage prosocial behaviors.

Teaching Assistant

Wilfrid Laurier University
09.2018 - 09.2020
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Optimized learning plans and quantified student progress through test administration.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

Education

Master of Arts - Criminology

Wilfrid Laurier University
08.2020

Bachelor of Arts - Criminal Justice & Public Policy

University of Guelph
06.2017

Skills

  • Analysis skills
  • Microsoft Office
  • Case Management
  • Marketing
  • Management
  • Research
  • Leadership
  • Organizational Skills
  • Crisis Intervention
  • Supervising experience
  • Computer skills
  • Individual / Group Counseling
  • Teaching
  • Fundraising
  • Administrative experience
  • Communication skills
  • Microsoft Word

Timeline

Residence Manager

Beacon Center
10.2024 - Current

Outpatient Counselor

Beacon Center
01.2024 - 09.2024

Preventative Case Planner

Cayuga Centers
08.2022 - 12.2022

Youth Support Specialist

Safe Schools Mohawk Valley
12.2021 - 07.2022

Teaching Assistant

Wilfrid Laurier University
09.2018 - 09.2020

Bachelor of Arts - Criminal Justice & Public Policy

University of Guelph

Master of Arts - Criminology

Wilfrid Laurier University

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