Alexandra DiMinno
Hackettstown
Summary
Accomplished Clinical Research Professional with 20 years of extensive experience in clinical monitoring across all project phases, from site selection to close-out. Expertise in managing diverse services within contact center operations, including cardiac safety, EDC services, and medical emergencies, ensures a comprehensive approach to clinical trials. A proven track record in project oversight from planning to execution facilitates smooth operations and successful outcomes. Recently relocated to the USA and eager to leverage expertise in a full-time role that drives impactful results in the clinical research field.
Overview
20
20
years of professional experience
Work History
Senior Site Manager
IQVIA
11.2015 - 11.2025
- Ensured that clinical research studies are conducted in accordance with the protocol, standard operating procedures, good clinical practice, and applicable regulatory requirements by engaging with assigned sites.
- Administered protocol and related study training to assigned sites
- Evaluated the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations
Assoc. Clinical Project Manager - Obs, Research
IQVIA
01.2015 - 11.2015
- Created track and report on project timelines.
- Produced and distributed status, tracking and financial reports for internal and external team members and senior management.
- Assisted clinical project manager(s) with budget allocation and approval of invoices.
- Coordinated data gathering for the development of proposals for new work.
- Prepared and presented project information at internal and external meetings.
Project Coordinator - Observational Research
IQVIA
01.2010 - 12.2014
- Started up new services for Late Phase Clinical Trials within the IQVIA Contact Centre.
- Developed Account Management Processes within the IQVIA Contact Centre.
- Trained and implemented new Services for the IQVIA Contact Centre
- Acted as Data Manager for selected Late Phase Clinical Trials.
- Provided status reports monthly/quarterly for the overall service provided
- Managed the successful start up between the IQVIA Contact Centre and our Clients including setting up the process map and project instructions tailored to the client's needs.
- Facilitated client meetings and operational overview meetings with stakeholders and team members.
Customer Support Specialist
IQVIA
12.2005 - 04.2009
- Resolved incoming telephone requests for assistance on standard commercial and proprietary applications.
- Utilized CRM software to track and manage customer interactions efficiently.
Support was provided for the below Services
- Cardiac Safety Services
- EDC Support
- Medical Emergency & Unblinding Services
- Patient Screening
Education
Medical Assistant – Grade Level B -
Vocational School ( State Licensed Vocational Training)
Germany04.2005
Social And Health German University-Level Qualific - Health
Fachoberschule Fuer Sozial Und Gesundheitswesen
Germany07.2001
Skills
- Remote Clinical Study Management
- Protocol Deviation Tracking and Reporting
- Good Clinical Practice Compliant
- Usage of CTMS/PRO/eTMF/EDC( ie Medidata Rave/Inform/)
- Strong Attention to detail
- Multitasking in fast paced environment
- Flexibility and adaptability
- Time management and prioritization
- Team collaboration
Language(s)
English: Speaking - Fluent, Reading - Fluent, Writing - Fluent
German: Speaking - Fluent, Reading - Fluent, Writing - Fluent
Timeline
Senior Site Manager
IQVIA
11.2015 - 11.2025
Assoc. Clinical Project Manager - Obs, Research
IQVIA
01.2015 - 11.2015
Project Coordinator - Observational Research
IQVIA
01.2010 - 12.2014
Customer Support Specialist
IQVIA
12.2005 - 04.2009
Medical Assistant – Grade Level B -
Vocational School ( State Licensed Vocational Training)
Social And Health German University-Level Qualific - Health
Fachoberschule Fuer Sozial Und Gesundheitswesen