Alexandra Doolan
Clarksville,TN
Summary
Highly motivated individual with proven ability to thrive in fast-paced environments. Skilled in effective communication, making others feel at ease and fostering positive relationships. Demonstrates exceptional multitasking capabilities while ensuring accurate completion of all assigned tasks.
Overview
11
11
years of professional experience
Work History
911 Dispatcher
Montgomery County E911
2021.04 - 2024.08
- Monitored Police, EMS and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service while taking 911 calls to citizens in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Combat Medic Specialist
U.S. Army
2017.02 - 2021.01
- Medic attached to a light infantry company. Successfully completed all firearms, tactical, and physical training with them.
- Documented patient information, treatment provided, and vitals in patient charts
- Managed medical devices and wound management strategies to facilitate recovery and achieve healing goals
- Administered medication, bandaged wounds, and handled medical devices to aid patients in achieving recovery objectives
- Conducted physical and verbal exams to assess and treat the medical conditions of Army personnel in both emergent and non-emergent situations
- Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care
- Engaged in risk management by inspecting vehicles, equipment, and medical supplies for serviceability and safety.
Unit Leader/Riding Camp Director
YMCA Camp Mohawk
2013.06 - 2016.08
- Provided oversight and supervision for 50 children and 10 staff members at a residential summer camp
- Developed events and programs in consideration of needs, abilities, and interests of participants
- Personally managed and taught a specialized horseback riding program within the summer camp, including creating lesson plans and ensuring the safety of all participants
- Assisted with conflict resolution between program participants and other staff through active listening and communication skills.
Education
Animal Science -
University of Connecticut
05.2012
High School Diploma -
Newington High School
06.2009
Skills
- NREMT-Basic Certification - Basic Life Support Certification (American Red Cross) - Tactical Combat Casualty Care (TCCC)
- Critical Decision Making
- Compassionate Client Care
- Medication Administration
- Interpersonal and written communication
- Typing and computer skills
Timeline
911 Dispatcher
Montgomery County E911
2021.04 - 2024.08
Combat Medic Specialist
U.S. Army
2017.02 - 2021.01
Unit Leader/Riding Camp Director
YMCA Camp Mohawk
2013.06 - 2016.08
Animal Science -
University of Connecticut
High School Diploma -
Newington High School