Alexandra Driscoll
Southern Pines,NC
Summary
Soon to be in the US Air Force and future Cosmetology student, I am seeking jobs to further my experience in customer service and improve my people skills. With outstanding work ethic and customer service skills, I have been very successful in the Restaurant Service Industry for 3+ years, as well as the Childcare Industry for 2+ years. I work well with children and adults of all ages, while maintaining a positive attitude and an enjoyable environment for customers, clients and my peers.
Overview
7
7
years of professional experience
Work History
Water Safety Instructor
Streamline Swim
Cameron, NC
05.2024 - Current
- Provided instruction on water safety principles, rules and regulations to students.
- Developed lesson plans for each class session in accordance with the American Red Cross guidelines.
- Demonstrated swimming techniques, strokes and rescues to students of all ages.
- Organized and maintained equipment used for classes such as flotation devices, kickboards and rescue tubes.
- Monitored student progress and identified areas where additional instruction was required.
Travel Nanny
Cecilia Craft
Southern Pines, NC
01.2023 - Current
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored the children's playtime to ensure safety and wellbeing.
- Transported children to school, extracurricular activities, and appointments when needed.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Developed positive relationships with each child by providing nurturing care.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Kept detailed records of each child's progress including meals eaten, naps taken..
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Regulated children's schedules to balance rest, learning and play.
- Traveled with family to help with vacation activities and childcare.
- Took children to and from school and extra-curricular activities.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Ensured physical and social well-being of each child.
Server/Host
Longhorn Steakhouse
Southern Pines, North Carolina
02.2022 - 12.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
Server
Mai Phi
Southern Pines, NC
02.2021 - 06.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus and answered questions regarding items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees on restaurant procedures and plating techniques.
Summer Camp Counselor
Southern Pines Parks and Recreation
Southern Pines, NC
06.2017 - 08.2018
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
- Ensured that all rules were followed at the camp grounds.
- Conducted safety checks on all equipment used by campers.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Collaborated with other counselors to create fun learning experiences for campers.
- Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
- Facilitated team-building exercises among different age groups of campers.
- Engaged in conversations with individual children about their interests, concerns, goals.
- Resolved conflicts between campers using effective communication strategies.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Education
High School Diploma -
Pinecrest High School
Southern Pines, NC06-2022
Skills
- Customer Service
- Calm and Professional Under Pressure
- Strong leadership
- Continuous Improvement
- Problem-solving abilities
- Teamwork and Collaboration
- Data Management
- Issue and Complaint Resolution
- Emergency response knowledge
- Course Management
- First aid and CPR Certified
- Child development knowledge
- Water Safety Instruction
- Child Supervision
- Equipment management
- Adaptability and Dependability
- Writing skills
- Social Media Content Writing
- Strong team building skills
- Logical reasoning
- Problem Identification
- Material Handling
Affiliations
- Girl Scouts (10+ years)
- Air Force Junior ROTC (3 years)
- Volunteer Camp Counselor (2 years)
Timeline
Water Safety Instructor
Streamline Swim
05.2024 - Current
Travel Nanny
Cecilia Craft
01.2023 - Current
Server/Host
Longhorn Steakhouse
02.2022 - 12.2023
Server
Mai Phi
02.2021 - 06.2023
Summer Camp Counselor
Southern Pines Parks and Recreation
06.2017 - 08.2018
High School Diploma -
Pinecrest High School
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