Alexandra Duarte
San Bernardino,CA
Summary
Dynamic law enforcement professional with extensive experience at the West Covina Police Department, adept at conflict de-escalation and report writing. Proven ability to build relationships within the community while maintaining integrity and honesty. Recognized for effective planning and coordination in high-pressure situations, ensuring public safety and trust.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Police Officer
West Covina Police Department
06.2019 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Deputy Sheriff
San Bernardino County Sheriff's Department
01.2015 - 06.2019
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Store Associate
In-N-Out Burger
06.2006 - 12.2014
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Front Desk Receptionist
24 Hour Fitness
07.2009 - 02.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
No Degree - Basic Academy
San Bernardino Valley College
San Bernardino, CA06-2015
No Degree - Psychology
Mount Saint Mary's University
Los Angeles, CA01-2011
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Planning and coordination
Certification
Advanced Post Certificate
Languages
Spanish
Professional Working
Timeline
Police Officer
West Covina Police Department
06.2019 - Current
Deputy Sheriff
San Bernardino County Sheriff's Department
01.2015 - 06.2019
Front Desk Receptionist
24 Hour Fitness
07.2009 - 02.2013
Store Associate
In-N-Out Burger
06.2006 - 12.2014
No Degree - Basic Academy
San Bernardino Valley College
No Degree - Psychology
Mount Saint Mary's University
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