Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Ellington

Orland Park,IL

Summary

Driven, Organized, and resourceful with a strong dedication to service and public relations. Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Bridget Ellinton
11.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.

Sales Associate

True Religion
06.2025 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • boosted sales output by 20% weekly through facilitating sales at an average of $114 per purchase
  • Facilitated sales up to $800
  • Managed transactions with celebrity clientele with professionalism.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Certified Trainer

Raising Canes
05.2024 - 08.2025
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
  • Increased trainee performance by implementing practical, hands-on activities during training sessions.
  • Provided coaching and mentoring to employees.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Spelman College
Atlanta, GA

High School Diploma -

Carl Sandburg High School
Orland Park, IL
05-2025

Skills

  • Computer skills
  • Office administration
  • Time management
  • Customer and client relations
  • Data management
  • Policy analysis
  • Diplomatic communication
  • Research
  • Persuasive writing
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Public Speaking

Timeline

Sales Associate

True Religion
06.2025 - 08.2025

Administrative Assistant

Bridget Ellinton
11.2024 - Current

Certified Trainer

Raising Canes
05.2024 - 08.2025

Spelman College

High School Diploma -

Carl Sandburg High School

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Alexandra Ellington