Alexandra Escamilla
New Braunfels,TX
Summary
Dynamic professional with experience at USPS, excelling in efficient delivery and customer engagement. Proven ability to maintain accurate records and foster professional relationships. Skilled in safe driving and multitasking, consistently enhancing service quality and operational efficiency. Recognized for training new employees and implementing effective inventory management systems.
Overview
14
14
years of professional experience
Work History
Rural Carrier
USPS
New Braunfels, TX
11.2017 - Current
- Sorted and delivered mail efficiently to rural customers, ensuring timely service.
- Operated postal delivery vehicle safely while adhering to traffic regulations.
- Maintained accurate records of deliveries and pickups for accountability.
- Assisted in training new employees on operational procedures and route navigation.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Associate Manager
La Madeleine
San Antonio, TX
05.2013 - 01.2020
- Oversaw daily operations to ensure quality service and customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to align with business needs and enhance productivity.
- Analyzed customer feedback to identify areas for service improvement and implemented solutions.
- Oversaw training and onboarding process for all newly hired employees within Name of Department.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Replenishment Team Member
Michaels Arts and Crafts
San Antonio
07.2012 - 05.2015
- Oversaw daily operations to ensure quality service and customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to align with business needs and enhance productivity.
- Analyzed customer feedback to identify areas for service improvement and implemented solutions.
- Oversaw training and onboarding process for all newly hired employees within Name of Department.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
University of The Incarnate Word
San Antonio, TXSkills
- Safe driving
- Professional relationships
- Package handling
- Efficient delivery
- Customer engagement
- Written and verbal communication
Timeline
Rural Carrier
USPS
11.2017 - Current
Associate Manager
La Madeleine
05.2013 - 01.2020
Replenishment Team Member
Michaels Arts and Crafts
07.2012 - 05.2015
University of The Incarnate Word