Summary
Overview
Work History
Education
Skills
Additional Information - Baking Business
Websites
Volunteering And Leadership
Languages
Timeline
Generic

Alexandra Espinoza

Las Vegas

Summary

Hi, I'm Alexandra, a passionate professional dedicated to creating exceptional guest experiences. With a solid background in guest services and customer management, I deliver seamless, memorable interactions that exceed client expectations. I pride myself on clear, empathetic communication, and keen attention to detail, allowing me to anticipate needs, solve problems proactively, and ensure every guest feels valued.

Overview

7
7
years of professional experience

Work History

Sales Associate

Daiso
Las Vegas
06.2025 - Current
  • Enhanced customer engagement through tailored service, driving repeat visits and sales growth.
  • Elevated customer experience by boosting product knowledge and ensuring optimal presentation.
  • Processed transactions accurately, maintaining an organized store environment.
  • Informed customers about promotions, increasing sales and encouraging product discovery.
  • Conducted inventory checks, supporting administrative tasks for seamless operations.
  • Participated in store operations, adhering to guidelines for a smooth workflow.
  • Collaborated with team members to uphold store organization and efficiency.

Guest Experience Representative

Sphere
Las Vegas
08.2023 - Current
  • Inspected guest areas for safety compliance and ensured clear emergency exits.
  • Welcomed and assisted guests, managing ticket scanning and seating efficiently.
  • Controlled access to restricted areas, validated credentials, and supported VIP services.
  • Assisted guests with disabilities by providing necessary equipment and coordinating services.
  • Addressed inquiries regarding events and amenities, escalating issues as necessary.
  • Fostered welcoming atmosphere through attentive service and prompt assistance.

Crew Worker

McDonald's
Las Vegas
01.2022 - 07.2024
  • Delivered exceptional customer service, fostering loyalty through prompt and friendly interactions.
  • Executed efficient preparation of drinks and desserts in drive-thru, ensuring timely service.
  • Assisted Spanish-speaking customers to improve communication and satisfaction.
  • Operated machinery safely, achieving an 80% reduction in workplace accidents.
  • Performed managerial tasks while effectively multitasking across various responsibilities.

Sales Associate

Zumiez
Las Vegas
11.2021 - 01.2022
  • Organized stockroom shelves by size, color, and style for efficient retrieval.
  • Maintained cleanliness of store environment, ensuring pristine floors and displays.
  • Executed cashier duties, including payment processing and issuing receipts.
  • Restocked shelves to maintain optimal inventory levels.
  • Upsold items based on customer interests to enhance sales opportunities.
  • Handled customer complaints professionally to ensure satisfaction.
  • Assisted customers with product selection, sizing, and styling recommendations.
  • Conducted regular inventories to monitor stock levels and trends.

Crew Worker

Frutas Y Cocos Locos, Broadacres
Las Vegas
11.2018 - 01.2019
  • Prepared and served food while maintaining hygiene standards and customer satisfaction.
  • Assisted in unloading food trucks, verifying produce quality for optimal freshness.
  • Set up food stands, monitored stock levels and temperature settings.
  • Handled transactions with precision, ensuring accurate change for customers.
  • Delivered exceptional service by engaging with patrons to create a welcoming environment.
  • Streamlined food preparation processes, enhancing efficiency and ensuring timely service during peak hours.
  • Coordinated unloading of food trucks, swiftly making high-quality produce available for service.
  • Implemented inventory tracking system, reducing waste and optimizing product availability.

Education

Associate Of Art -

College Of Southern Nevada
Las Vegas, NV
05.2023

Fashion Design/Graphic Design/Art -

Southwest Career And Technical Academy
Las Vegas, NV
05.2022

Skills

  • Adobe After Effects and Photoshop
  • Fashion design and pattern making
  • Team leadership and collaboration
  • Verbal/written communication
  • Sales and customer engagement
  • Inventory management and cash handling
  • Attention to detail
  • Problem solving

Additional Information - Baking Business

Cryb4bys.Treats, Specializes in crafting delicious, custom-designed cakes, cookies, cupcakes, and pastries. Offers gluten-free options and personalized, high-quality baked goods.

Websites

Volunteering And Leadership

  • Kpop Club Dancer, 08/01/18, 03/01/22
  • Dance Club Dancer/Choreographer, 08/01/19, 03/01/22
  • FIDM Club Member, 08/01/20, 03/01/22
  • Women's Group President, 09/01/21, 03/01/22
  • Sphere Weekend Volunteer, 08/9/25

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Korean
Limited

Timeline

Sales Associate

Daiso
06.2025 - Current

Guest Experience Representative

Sphere
08.2023 - Current

Crew Worker

McDonald's
01.2022 - 07.2024

Sales Associate

Zumiez
11.2021 - 01.2022

Crew Worker

Frutas Y Cocos Locos, Broadacres
11.2018 - 01.2019

Associate Of Art -

College Of Southern Nevada

Fashion Design/Graphic Design/Art -

Southwest Career And Technical Academy

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