Alexandra Estrada Sierra
Richmond,CA
Summary
Motivated individual with exceptional customer service and communication skills with room to grow daily. Developing relationships with patients, colleagues, and management. Engaging in huddles and asking questions for better understanding in new changes. Reliable and multitasking worker.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Float Medical Assistant
Sutter Health
06.2026 - Current
- Administered vaccinations.
- Medication verification with licensed staff.
- Obtained vital signs.
- Gathered patient medical information, medication details, symptoms, and allergy information.
- Supported patient intake and recorded medical histories to maintain accurate documentation.
- Performed EKG with accurate lead placement and patient readiness verification.
- Cleaned, restocked, and arranged examination rooms and medical instruments.
- Guided patients to examination rooms, answered inquiries, and assisted in physician preparations such as Pap Smears.
- Enhanced patient experiences through empathetic care and timely responses to needs during appointments.
- Formal introductions, narrating care to patients, and fond farewell for 3 step communication
- Completed in-basket items to support timely workflow processing.
Lead Medical Assistant
Concentra
06.2024 - 06.2026
- 80-120 patients registered and seen a day
- Chart prep 5 provider schedules
- EMR experience- Occusource, Touchworks, APM, AllScripts, eScreen, Formfox.
- Assist Podiatrist, Orthopedic, and Pain Management and Rehabilitation surgeons with scheduling Initial, follow-ups, and post-op appointments.
- Urgent Care, Injury Care, Wound Care, Suture Removal, etc.
- Administered immunizations, phlebotomy services and other clinical duties as requested by physicians.
- Performed patient vital signs and medical histories accurately and efficiently, demonstrating strong attention to detail.
- Assisting physicians with wound cares, ear lavage, translation for Spanish speaking patients.
- Knowledge of HIPAA regulations when handling confidential information.
Front Desk Receptionist
Marin Community Clinics
06.2022 - 06.2024
- 200-300 patients scheduled and seen a day
- Teen Clinic Assistant for confidential visits
- Computer skills using EPIC for 2 years
- Performed data entry and administrative duties such as filing, scanning documents, updating demographics and contact information.
- Received payments and recorded receipts for services.
- Scheduled/ rescheduled appointments.
- Checked in with management and colleagues weekly to resolve important matters.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
Seasonal Sales Associate
Target
11.2019 - 03.2020
- Update price and label signs
- Scanning Items for inventory accuracy and restocking as needed
- Greeted customers warmly and offered assistance.
- Helped customers find and select products during high foot traffic.
- Kept work area clean, organized and fully stocked at all times.
Education
Medical Assistant Program - undefined
CalRegional
Richmond, CA04.2024
High School Graduate - undefined
Richmond High
Richmond, CA06.2019
Skills
- Vital Signs
- Breath Alcohol Test
- Mask Fit Test
- Audiograms
- Immunizations
- EMR Systems
- Suture Removal
- Patient Coordinator
- TB Skin Test
- Drug Screens (Oral and Urine)
- Spirometry (Pulmonary Function Test)
- Physicals (DOT and nonDOT)
- Blood Draws
- Wound Care
- Communication
- EKG
Certification
Certified Medical Assistant, AMCA, BLS Certified
Languages
English
Spanish
Timeline
Float Medical Assistant
Sutter Health
06.2026 - Current
Lead Medical Assistant
Concentra
06.2024 - 06.2026
Front Desk Receptionist
Marin Community Clinics
06.2022 - 06.2024
Seasonal Sales Associate
Target
11.2019 - 03.2020
High School Graduate - undefined
Richmond High
Medical Assistant Program - undefined
CalRegional