Alexandra Etheirdge
Independence,MO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced with respiratory therapy techniques and patient care. Utilizes clinical knowledge to enhance patient outcomes and support healthcare teams. Strong understanding of ventilator management and patient assessment.
Overview
4
4
years of professional experience
Work History
Respiratory Therapy Student
Concorde Career Colleges
07.2023 - 11.2024
- Gained proficiency in various respiratory therapy modalities including oxygen administration, aerosol therapy, airway clearance techniques, and non-invasive ventilatory support.
- Assisted medical team in managing critical patients by implementing life support measures, such as intubation and mechanical ventilation.
- Assisted patients with chronic lung conditions by recommending appropriate devices for home use and providing education on proper usage techniques.
- Ensured proper equipment functionality by performing routine maintenance checks and troubleshooting issues when necessary.
- Demonstrated adaptability by adjusting quickly to new clinical settings during rotation assignments throughout the hospital system.
Customer Service Representative
Bass Pro Shops
11.2021 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative
Kohls Department Store
07.2020 - 07.2021
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded to customer requests for products, services, and company information.
Education
Associate of Applied Science - Respiratory Therapist
Concorde Career College
Kansas City, MO11-2024
High School Diploma -
Truman High School
Independence, MO05-2021
Skills
- Oxygen therapy administration
- Aerosol medication delivery
- Non-invasive ventilation
- Medical record documentation
- Respiratory monitoring
- Critical thinking
- Certified in CPR/AED
- Teamwork and collaboration
- Multitasking
- Attention to detail
Timeline
Respiratory Therapy Student
Concorde Career Colleges
07.2023 - 11.2024
Customer Service Representative
Bass Pro Shops
11.2021 - 06.2023
Customer Service Representative
Kohls Department Store
07.2020 - 07.2021
Associate of Applied Science - Respiratory Therapist
Concorde Career College
High School Diploma -
Truman High School