Alexandra Fletcher
Overview
4
4
years of professional experience
Work History
Disney College Program - Park Greeter
Walt Disney World Company
08.2024 - Current
- Greet hundreds of guests per day during entrance to theme parks
- Assist in ticket scanning and park entry and/or exit
- Answer guests' questions pertaining to park and/or their trip details
- Prioritize safety of customers and other cast members while creating an efficient and inclusive environment
- Work to create a clean and “show-ready” environment
- Promote a high quality once in a lifetime experience for guests.
Varsity Baseball Manager
James Madison University
09.2020 - 05.2024
- Facilitate a functional and efficient game environment for our team's practice and game days
- Familiar with baseball equipment setup and execution such as batting cages, fungos, pitching machines, fungo man machinery, etc.
- Prepare field and assist in the facilitation of batting practice and infield/outfield warm ups on game days
- Proficient in statistic programs such as Trackman, Synergy, Rapsodo, Right View Pro, and Game Changer
Ballpark Operations Intern
Baltimore Orioles
05.2023 - 08.2023
- Developed skills in facilities and event management while working in-season home game days, as well as office days preparing for upcoming homestands
- Oversaw event staff of 450+ employees
- Cultivated a relationship with other departments, practicing both internal and external communication with colleagues and ballpark guests
- Developed the daily newsletter distributed to the event staff
- Ensured safety and satisfaction for all guests attending Camden Yards
Game Day Manager
Piedmont Baseball League
05.2022 - 08.2022
- Opened and maintained facilities during game days
- Kept live statistics on Game Changer during games
- Provided equipment, uniforms, baseballs, etc. throughout the season
Volleyball Camp Coach
Richmond Volleyball Club
05.2022 - 08.2022
- Implemented injury prevention strategies through proper warm-up routines and stretching techniques
- Coached 20-30 younger players (ages 7-15) in the Fundamentals, JV Bootcamp, and All Skills volleyball camps each week
- Fostered an enriching environment to guide players on options to continue their playing career
Banquet and Restaurant Server
The Dominion Club
06.2021 - 01.2022
- Set up and served at banquets, weddings, birthday parties, and other events.
- Served, cleaned, and restocked in the club’s restaurant, Craft, and built relationships with club members
- Managed high-volume dining parties with effective time management skills while satisfying guests wants and needs
Education
Bachelor of Science - Hospitality Management
James Madison University
Harrisonburg05.2024
Timeline
Disney College Program - Park Greeter
Walt Disney World Company
08.2024 - Current
Ballpark Operations Intern
Baltimore Orioles
05.2023 - 08.2023
Game Day Manager
Piedmont Baseball League
05.2022 - 08.2022
Volleyball Camp Coach
Richmond Volleyball Club
05.2022 - 08.2022
Banquet and Restaurant Server
The Dominion Club
06.2021 - 01.2022
Varsity Baseball Manager
James Madison University
09.2020 - 05.2024
Bachelor of Science - Hospitality Management
James Madison University