Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Flores

Lubbock

Summary

Dynamic executive with extensive experience at Elias Chiropractic, driving operational excellence and regulatory compliance. Proven track record in strategic planning and human resources, successfully launching 16 new offices and enhancing staff training programs for over 50 employees at at time. Adept at executive decision-making and effective communication, fostering growth and efficiency across these multiple locations.

Overview

16
16
years of professional experience

Work History

Executive Vice President

Elias Chiropractic
Boston
05.2015 - Current
  • Oversaw the development of new offices from concept through launch.
  • Managed all payment coordination.
  • Reviewed and audited all aspects of operation and compliance.
  • Handled legal and cooperate depositions as needed
  • Facilitated executive level decision making when needed by providing timely analysis of data.

Vice President of Operations

Elias Chiropractic
Louisville
10.2012 - 05.2015
  • Opened new office location in Philadelphia, PA while managing Louisville and Florida offices.
  • Ensured staff, office, and doctors are compliant with appropriate credentialing.
  • Trained staff in HIPPA, CPR and CCCA (Certified Chiropractic Clinic Assistant) licensure
  • Responsible for hiring and firing staff.
  • Traveled to multiple business locations to complete compliance audits.

Regional Office Manager

Elias Chiropractic
Jacksonville
09.2011 - 10.2012
  • Oversaw daily operations for three local offices in South Florida, and the Jacksonville, Florida, office.
  • Developed and implemented office policies and procedures.
  • Developed plans for expanding services to new locations within the region.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Provided direction and guidance to staff in order to meet established goals and objectives.

Office Manager

Elias Chiropractic
Miami Lakes
01.2011 - 09.2011
  • Processed payroll accurately ensuring all employees were paid on time.
  • Supervised staff members, organized schedules and delegated tasks.
  • Managed patient care through correspondence, and assist with record keeping for insurance billing purposes.

Chiropractic Assistant

Elias Chiropractic
Bal - Harbor Miami
01.2010 - 01.2011
  • Verified patients' insurance coverage and provided records as required.
  • Prepared treatment rooms for patient examinations.
  • Assisted with providing treatment to patients based on the treatment plan.
  • Scribed during patient visits with doctors.

Front Desk Receptionist

Elias Chiropractic
Bal Harbor - Miami
07.2009 - 01.2010
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Assisted with scheduling patients and coordinating transportation.
  • Verified insurance and provided referrals as required.

Education

Associate of Science - Accounting

Johnson Wales University
Miami, FL
05-2006

High School Diploma -

Monterey High School
Lubbock, TX
05-2003

Some College (No Degree) - Accounting And Finance

Florida International University
Miami, FL

Skills

  • Regulatory compliance
  • Operational oversight
  • Planning and coordination
  • Human resources
  • Public speaking
  • Executive decision-making
  • Effective communication

Timeline

Executive Vice President

Elias Chiropractic
05.2015 - Current

Vice President of Operations

Elias Chiropractic
10.2012 - 05.2015

Regional Office Manager

Elias Chiropractic
09.2011 - 10.2012

Office Manager

Elias Chiropractic
01.2011 - 09.2011

Chiropractic Assistant

Elias Chiropractic
01.2010 - 01.2011

Front Desk Receptionist

Elias Chiropractic
07.2009 - 01.2010

Associate of Science - Accounting

Johnson Wales University

High School Diploma -

Monterey High School

Some College (No Degree) - Accounting And Finance

Florida International University

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Alexandra Flores