Summary
Overview
Work History
Education
Skills
Projects
Awards
Languages
Timeline
Generic

Alexandra Foley

West Haven

Summary

Dynamic professional with extensive experience at Abercrombie & Fitch, excelling in customer service and team collaboration. Proven ability to analyze sales trends and implement operational strategies, enhancing efficiency. Skilled in training and development, with a strong focus on conflict resolution and maintaining high customer satisfaction levels.

Overview

9
9
years of professional experience

Work History

Warehouse Associate

Amazon
Wallingford
10.2020 - Current
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.

Assistant Manager

Abercrombie & Fitch
Clinton
09.2019 - 10.2020
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Established processes for monitoring customer satisfaction levels.

Keyholder

Abercrombie & Fitch
08.2018 - 09.2019
  • Conducted regular audits on store supplies to maintain adequate inventory levels.
  • Served as a primary liaison between customers and employees, utilizing best judgement in tandem with corporate standards, to mitigate conflicts that arose.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Reconciled daily sales receipts against cash drawer for accuracy.

Sales Associate

Abercrombie & Fitch
08.2017 - 08.2018
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Cashier

Shop Rite Food Market
Orange
10.2016 - 08.2017
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Associates - Liberal Arts & Sciences

Gateway Community College
New Haven, CT
01-2021

High School Diploma -

West Haven High School
West Haven, CT
06.2015

Skills

  • Team collaboration
  • Customer service
  • Data entry
  • Basic math
  • Training and development
  • Conflict resolution
  • Time management
  • Task delegation
  • Shipping and receiving
  • Order fulfillment

Projects

Floor set - Abercrombie & Fitch, Markdowns on out of season items and placing new, current fashions. Updating promotional signage throughout the store. Inventory, Counting all the items in the store to ensure accuracy in our systems of the amount of product on hand.

Awards

Employee of the month, Abercrombie & Fitch

Languages

English

Timeline

Warehouse Associate

Amazon
10.2020 - Current

Assistant Manager

Abercrombie & Fitch
09.2019 - 10.2020

Keyholder

Abercrombie & Fitch
08.2018 - 09.2019

Sales Associate

Abercrombie & Fitch
08.2017 - 08.2018

Cashier

Shop Rite Food Market
10.2016 - 08.2017

Associates - Liberal Arts & Sciences

Gateway Community College

High School Diploma -

West Haven High School

Similar Profiles

CREATE PROFILE