Alexandra Garcia
San Antonio,TX
Summary
Process-driven biology student with advanced coursework in biomedical statistics, general chemistry, and ecological data collection. Expertise in executing multi-step safety checklists, managing inventory, and maintaining accurate records in regulated environments. Demonstrated ability to quickly adapt to and adhere to strict standard operating procedures (SOPs).
Overview
6
6
years of professional experience
Work History
Substitute teacher: Prek - 12th
South San Antonio ISD
08.2024 - 05.2025
- Delivering lesson plans
- Maintaining a safe and productive learning environment
- Managed classroom behavior to foster a positive learning atmosphere
- Provided constructive feedback on student work to support academic growth
- Assign and collect classroom assignments
- Recorded daily student attendance to ensure accurate tracking of student participation
- Report end of the day feedback
Customer Service Representative
Walmart
07.2023 - 05.2024
- Managed incoming calls and customer service inquiries
- Identified and assessed customers' needs
- Resolved customer complaints
- Processed customer orders, returns, and exchanges efficiently
- Provided product information and recommendations
Ride Operator
Sea World
11.2019 - 08.2020
- Operating ride controls
- Loading and unloading passengers
- Monitoring ride operations
- Providing customer service
- Maintaining a clean work area
- Reporting issues and following procedures
Education
Bachelor of Science - Biology Concentration in Zoology
Texas A&M University, San Antonio, TX, US
San Antonio, TX06-2028
Bachelor of Science - Pre-Veterinary Medicine
Texas A&M Kingsville
Kingsville, TX05-2023
High School Diploma -
South San Antonio High School
ISD06-2021
Associate Degree - Language Arts
Palo Alto College
05-2021
Skills
- Complex problem solving
- Complaint resolution
- Team collaboration
- Leadership development
- Multitasking and organization
- Microsoft Office proficiency
- Office administration
- Time management strategies
- Quality assurance
- Records management
- Cross-functional collaboration
- Vendor management
- Verbal and written communication
- Integrity and honesty
- Customer service management
- Attention to detail
- Change management expertise
- Data entry accuracy
- Laboratory safety protocols
- Lab testing practices
- Animal care expertise
- Chemical safety compliance
- Field data collection
- Safety compliance and quality control
- Documentation management
Awards
- The early college program, Received a medal for completion of the program
- Cord Ceremony, Received cords for graduating in the top 15% of my class.
- Future Christian Athletes, Received an FCA cord upon graduation for attending the meetings and events.
- TSI Completion Cord, Received a cord upon graduation for passing the TSI.
- Soccer, Received a medal of recognition for best player.
Languages
English
Timeline
Substitute teacher: Prek - 12th
South San Antonio ISD
08.2024 - 05.2025
Customer Service Representative
Walmart
07.2023 - 05.2024
Ride Operator
Sea World
11.2019 - 08.2020
Bachelor of Science - Biology Concentration in Zoology
Texas A&M University, San Antonio, TX, US
Bachelor of Science - Pre-Veterinary Medicine
Texas A&M Kingsville
High School Diploma -
South San Antonio High School
Associate Degree - Language Arts
Palo Alto College