Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandra Gibson

Glen Burnie,MD

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

City Carrier Assistant

USPS
01.2025 - Current
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
  • Planned and cased mail in sequence of delivery for designated route.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
  • Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
  • Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Facilitated a positive work environment by fostering effective communication and teamwork among colleagues and supervisors.
  • Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.

Specialty Artist- MAC

Ulta Beauty Inc.
11.2023 - 02.2024
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
  • Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.
  • Elevated clients' self-esteem by creating personalized makeup looks tailored to their preferences and features.
  • Developed sanitation protocol for makeup tools and products, ensuring safe environment for clients.
  • Maintained regular client list and successfully handled walk-in customers.
  • Increased revenue through effective customer service and inventory management.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Sanitized makeup tools to avoid spread of infection.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.

Third Key Holder

MAC Cosmetics
08.2022 - 02.2023
  • Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
  • Oversaw the processing of shipments, verifying accuracy of delivered items against purchase orders and invoices.
  • Implemented visual merchandising standards to create an appealing shopping experience for customers.
  • Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
  • Contributed to a positive work environment by fostering strong teamwork among staff members.
  • Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
  • Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.
  • Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
  • Supported marketing initiatives by distributing promotional materials and organizing special events instore.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Freelancer

MAC Cosmetics
06.2017 - 06.2018
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
  • Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
  • Conducted consultations to understand client's desired look.
  • Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
  • Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
  • Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
  • Mentored junior makeup artists, sharing expertise to elevate overall quality of service provided by team.

Makeup Artist

MAC Cosmetics
07.2013 - 06.2018
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Scheduled onsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Offered corrective makeup techniques for clients looking to disguise blemishes, improving their confidence in their appearance.
  • Led team of makeup artists during major events, coordinating efforts to meet tight schedules without compromising quality.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Sales Associate

Steve Madden Fashion Show Mall
04.2018 - 06.2018
  • Self education on shoe sizing and the material to recommend the proper fit for the client
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Medical Assistant

Southern Maryland Medical Group
08.2012 - 12.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Cashier

Six Flags of America
01.2008 - 11.2008
  • Greet Guest and sell tickets
  • Provide friendly customer service
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

Dr. Henry A Wise Jr High School
01.2007

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Charles Herbert Flowers High School
01.2010

Registered Medical Assistant -

Medtech Institute
Silver Spring, MD
02.2011

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Decision-making
  • Organization and time management

Certification

  • 60 minute application certified
  • 30 minute show and teach certified
  • Advance 1 certified

Timeline

City Carrier Assistant

USPS
01.2025 - Current

Specialty Artist- MAC

Ulta Beauty Inc.
11.2023 - 02.2024

Third Key Holder

MAC Cosmetics
08.2022 - 02.2023

Sales Associate

Steve Madden Fashion Show Mall
04.2018 - 06.2018

Freelancer

MAC Cosmetics
06.2017 - 06.2018

Makeup Artist

MAC Cosmetics
07.2013 - 06.2018

Medical Assistant

Southern Maryland Medical Group
08.2012 - 12.2014

Cashier

Six Flags of America
01.2008 - 11.2008

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Charles Herbert Flowers High School

Dr. Henry A Wise Jr High School

Registered Medical Assistant -

Medtech Institute

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