Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alexandra Giselle

Kansas City

Summary

Dynamic and results-driven professional with a positive attitude and proven cash handling expertise at Burger King. Skilled in team leadership and problem-solving, I excelled in enhancing customer satisfaction and maintaining operational efficiency. Committed to fostering a collaborative work environment while achieving high standards in service delivery.

Overview

9
9
years of professional experience

Work History

Shift Leader

Burguer King
11.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Stocker Associate

Walmart
09.2024 - 11.2024
  • Performed inventory control and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Maintenance Cleaner

Walmart
09.2024 - 11.2024
  • Maintained a professional appearance, ensuring all areas were clean and well-organized at all times.
  • Assisted in the implementation of new cleaning procedures, resulting in increased productivity and improved hygiene standards.
  • Contributed to the overall efficiency of the facility by promptly addressing any maintenance concerns or cleaning needs.
  • Improved facility cleanliness by performing routine maintenance tasks on a daily basis.

Remodel Associate

Walmart
06.2024 - 09.2024
  • Provided exceptional customer service while working in an active retail setting during ongoing remodels, addressing questions or concerns promptly and professionally.
  • Enhanced store appearance by executing various remodeling tasks and fixture updates.
  • Achieved timely completion of remodel projects by efficiently organizing and prioritizing daily tasks.
  • Contributed to a positive work environment by offering support and assistance to fellow team members as needed.

Server

Los Antojitos Catrachos
01.2016 - 12.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Instituto Centro De Educacion Nuevo Mundo
Intibuca, Honduras
11-2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus

Languages

Spanish
Native or Bilingual
English
Limited Working

Interests

  • Drawing and Painting
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Playing Sports
  • Wine Tasting
  • Music

Timeline

Shift Leader

Burguer King
11.2024 - Current

Stocker Associate

Walmart
09.2024 - 11.2024

Maintenance Cleaner

Walmart
09.2024 - 11.2024

Remodel Associate

Walmart
06.2024 - 09.2024

Server

Los Antojitos Catrachos
01.2016 - 12.2017

Instituto Centro De Educacion Nuevo Mundo

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