Alexandra Gonzalez Griffin
San Antonio,TX
Summary
Eager, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Hardworking and reliable with great interpersonal skills.
Overview
10
10
years of professional experience
Work History
Child Care
Eur Aupair
02.2019 - 02.2020
- Cared for children ages 1 to 4 years, supervising, helping with academic activities, homework, play time and meal preparation.
Costumer Support
Punto Blanco
04.2017 - 06.2018
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Costumer Consultant
GEP
10.2016 - 12.2017
- Customer service, meeting weekly sales goals, participating in teamwork under a friendly environment.
Costumer Service Representative
Boutique Adriana Novoa
11.2015 - 07.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Offered advice and assistance to customers, paying attention to special needs or wants.
Constumer Service Representative
Bluepearl Emergency Pet Hospital
09.2022 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
No Degree - Nursing
Amarillo College
Amarillo, TXGED -
Restore Education
San Antonio 07.2020
Skills
- Safety Monitoring and Management
- Class Activity Oversight
- Organization and Attention to Detail
- Planning and Leading Activities
- Infant Care and Feeding
- Special Needs Care
- Toilet Training
- Time Management
Languages
English
Professional Working
Spanish
Native or Bilingual
References
PROFESSIONAL REFERENCES
Ida Juarez
Au Pair Program Host Family's Mother
And Professional Doctor
Phone: (210)264-9115
E-mail: Idajuarez16@mail.com
PERSONAL REFERENCES
Sandra Robles
Spanish Teacher
Phone: (210)833-4995
E-mail: Sandraoro2011@gmail.com
Timeline
Constumer Service Representative
Bluepearl Emergency Pet Hospital
09.2022 - Current
Child Care
Eur Aupair
02.2019 - 02.2020
Costumer Support
Punto Blanco
04.2017 - 06.2018
Costumer Consultant
GEP
10.2016 - 12.2017
Costumer Service Representative
Boutique Adriana Novoa
11.2015 - 07.2016
No Degree - Nursing
Amarillo College
GED -
Restore Education