Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Alexandra Griffin

Rochester,NY

Summary

Outgoing and passionate about the communication field. Skilled at working in fast-paced environments with demanding objectives for sales, service and quality. I thrive off of the opportunity to grow and learn new material while bringing my own creative mind, skills, and knowledge to the table.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Private Nanny

Private Care
Rochester, NY
07.2023 - 04.2024
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Bathed and dressed babies, changed diapers and prepared bottles.

Patient Care Coordinator

Center For Oral Surgery And Dental Implants
Bethesda, MD
09.2022 - 12.2022
  • Communicated with patients to ensure quality of care and develop care plans.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Processed patient intake information and updated medical records prior to treatment.

Caregiver, Special Needs

Private
Washington, DC
08.2022 - 12.2022
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.

Private Nanny

Private
Pittsford, NY
07.2020 - 08.2022
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Sparked creativity and imagination by creating crafts and activities for the kids daily
  • Developed lasting, professional relationships with the family by encouraging open communication and delivering positive feedback.

Member Service Representative

Tioga County YMCA
Mansfield, PA
01.2018 - 02.2020
  • Prepared, completed and processed customer account forms and database changes.
  • Managed customer conflicts and challenging situations by staying calm and friendly. Developed strategic solutions and resolved issues without supervision.

Member Service Representative

Eastside Family YMCA
Penfield, NY
05.2017 - 07.2018
  • Managed customer conflicts and challenging situations by staying calm and friendly. Developed strategic solutions and resolved issues without supervision.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Enhanced member relationships by providing excellent service during each interaction.

Education

Bachelor of Arts - Communication: Public Relations

Mansfield University of Pennsylvania
Mansfield, PA

Skills

  • Technical writing
  • Interpersonal communications
  • Effective coordinator
  • Database management
  • Medical terminology knowledge
  • Quick problem solver
  • Patient relations
  • Organized communicator

Affiliations

  • International volunteer through IVHQ
  • Meals on Wheels volunteer
  • Content creator for social media account's
  • Blog owner and creator
  • Treasurer of Public Relations Student Society Association at Mansfield University of Pennsylvania
  • Attended Public Relations International annual Conference in San Diego
  • Created a PR campaign, re-created their website and social media platforms for a non-profit business
  • Member of the Mansfield University of Pennsylvania Division II field hockey team

Certification

  • CPR and First Aid adult and infant
  • Microsoft word and excel
  • Website development
  • SEO

Interests

  • Reading, writing, researching, wakesurfing, and competitive horseback riding.

Timeline

Private Nanny

Private Care
07.2023 - 04.2024

Patient Care Coordinator

Center For Oral Surgery And Dental Implants
09.2022 - 12.2022

Caregiver, Special Needs

Private
08.2022 - 12.2022

Private Nanny

Private
07.2020 - 08.2022

Member Service Representative

Tioga County YMCA
01.2018 - 02.2020

Member Service Representative

Eastside Family YMCA
05.2017 - 07.2018

Bachelor of Arts - Communication: Public Relations

Mansfield University of Pennsylvania
Alexandra Griffin