Dynamic Patient Care Technician and Program Coordinator at The Ohio State Wexner Medical Center, skilled in vital signs monitoring and patient assessment. Enhanced patient satisfaction through empathetic communication and effective crisis management. Proven ability to lead training sessions and foster teamwork, contributing to improved healthcare outcomes and compliance with regulatory standards.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
The Ohio State Wexner Medical Center
04.2023 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Reduced stress for patients and families through effective communication and empathetic support.
Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Program Coordinator
The Ohio State Wexner Medical Center
11.2015 - 04.2018
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
Increased patient satisfaction through empathetic communication, attentive listening, and addressing concerns with clear explanations.
Enhanced the accuracy of risk assessment by meticulously reviewing medical records and conducting thorough interviews with clients.
Mentored and supervised graduate students pursuing careers in genetic counseling, fostering the development of future professionals.
Interviewed patients or reviewed medical records to obtain comprehensive patient or family medical histories and documented findings.
Input clinical and interaction updates in electronic medical record.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Member Services Associate at Ohio State Wexner Medical Center Health and Fitness CenterMember Services Associate at Ohio State Wexner Medical Center Health and Fitness Center
Patient Access Coordinator II at Ohio State Wexner Medical Center Patient Contact CenterPatient Access Coordinator II at Ohio State Wexner Medical Center Patient Contact Center
Member Services Associate at Ohio State Wexner Medical Center Health and Fitness CenterMember Services Associate at Ohio State Wexner Medical Center Health and Fitness Center