Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Hancock

Monroe

Summary

Dynamic professional with a proven track record at SanMar, excelling in order fulfillment and quality control. Recognized for enhancing customer satisfaction through attention to detail and effective multitasking. Strong team player skilled in inventory control and process auditing, consistently achieving high productivity even during peak periods.

Overview

9
9
years of professional experience

Work History

Processor

SanMar
09.2019 - Current
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
  • Managed multiple priorities effectively, leading to increased productivity within the order processing department.
  • Handled high-volume periods with ease, maintaining consistent performance under pressure.

Assistant Store Manager

Family Dollar
06.2016 - 08.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Colerain High School
Cincinnati, OH
05-2015

Skills

  • Teamwork and collaboration
  • Multitasking and organizing
  • Quality control
  • Attention to detail
  • Sorting and packaging
  • Discrepancy research and resolution
  • Process auditing
  • Inventory control
  • Customer relations
  • Store organization

Timeline

Processor

SanMar
09.2019 - Current

Assistant Store Manager

Family Dollar
06.2016 - 08.2019

High School Diploma -

Colerain High School

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