Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Hass

Dover,USA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

28
28
years of professional experience

Work History

Operations / Logistics / Dispatch / Office Manager

Xogistix Corporation
09.2003 - 04.2025
  • Directed operations of call center and dispatch staff of about 20 reps for a 3PL company.
  • Coordinated the management of documents, billing activities, and client-related email communications.
  • Streamlined purchasing procedures for inventory and ensured consistent maintenance of supplies.
  • Streamlined employment lifecycle management through secure documentation.
  • Balanced salary payments every two weeks for hourly staff of 20.
  • Produced frequent documentation to identify trends in rescheduling, damage incidents, fitting discrepancies, and file transfer issues.
  • Recorded daily essential information from 60-150 trucks to facilitate morning operations.
  • Monitored stock irregularities to identify recurring issues.
  • Established consistent communication with teams daily.
  • Assessed merchandise issues such as damage, incorrect items, and fit problems with customer.
  • Communicated merchandise concerns to corporate office for quick resolution.
  • Maintained 50-75 owner operator files, including but not limited to: Billing and settlement, ensuring OO documents are up to date and conforming with DOT regulations.


Project Manager

CBC Biomed
01.1997 - 08.2003
  • Coordinated venue selection and secured accommodations for 500-700 doctors.
  • Collaborated continuously with foremost medical authorities in infectious diseases to stay informed.
  • Created detailed syllabus including CDs for mail distribution to medical professionals.
  • Developed a structured form facilitating seamless course navigation during conferences.
  • Coordinated supply orders to support seamless execution of conferences.
  • Utilized attendee comments from surveys to enhance future conference planning.

Education

Associates Degree -

Berkeley College
06.1985

Skills

  • Microsoft Office Suite

  • PowerBi, Click, Slack

  • Organizational skills

  • Management skills

  • Office management

  • Phone and email etiquette

  • Customer service management

  • Scheduling coordination

  • Customer relations

Languages

Spanish
Native or Bilingual

Timeline

Operations / Logistics / Dispatch / Office Manager

Xogistix Corporation
09.2003 - 04.2025

Project Manager

CBC Biomed
01.1997 - 08.2003

Associates Degree -

Berkeley College

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Alexandra Hass