Summary
Overview
Work History
Education
Skills
Websites
Timeline
Intern
Alexandra Hatley

Alexandra Hatley

Austin,TX

Summary

Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Willingness to take on added responsibilities to meet team goal.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Licensed Executive Administrative Assistant

Realty Austin
Austin, TX
05.2021 - Current
  • Scheduling and coordinating conferences and monthly meetings
  • Managing internal and external communications with employees and clients to support business operations
  • Assisting buyers with finding ideal homes by assessing needs, requirements and budgets
  • Writing contracts to outline sales and purchases of properties

Certified Notary Signing Agent

Independent Contractor
Houston, TX
06.2020 - Current
  • Managing calender events strategically to balance meetings, appointments and travel
  • Completing important business paperwork such as license renewals
  • Minimizing disruptions by personally handling basic phone and email correspondence
  • Enhancing customer satisfaction with fast, knowledgeable service
  • Generating reports, uploaded documents into digital storage and prepared client case affidavits
  • Checking documents and identifying credentials for all parties

Trainer

Mo's Irish Pub
Katy, TX
04.2017 - 12.2020
  • Followed all safety, sanitization, and food handling guidelines
  • Organized menu additions, changes, and limited offerings Processed payments as credit card transactions, gift cards, or cash transactions
  • Trained new servers in company policies, guest service standards, and best practices
  • Mentored new hires, resulting in stronger staff development and increased productivity

Administrative Assistant

Audi West Houston
Houston, TX
01.2019 - 12.2019
  • Handled communications between staff and customers
  • Stayed on top of tracking procedures by updating databases and spreadsheets
  • Organized and updated file systems, keeping records easily retrievable
  • Promoted productivity by handling all administrative tasks, including schedules and correspondence
  • Restocked supplies and placed purchase orders to maintain adequate stock levels

Education

High School Diploma -

Klein Oak High School
2013 - 2016

Certificate -

Lean Six Sigma Green Belt
2022 - Current

Skills

  • Customer Relations Management (CRM)
  • Microsoft Word
  • Microsoft Excel
  • HTML
  • Applicant Tracking Systems (ATS)
  • Root Cause Analysis (RCA)

Timeline

Certificate -

Lean Six Sigma Green Belt
2022 - Current

Licensed Executive Administrative Assistant

Realty Austin
05.2021 - Current

Certified Notary Signing Agent

Independent Contractor
06.2020 - Current

Administrative Assistant

Audi West Houston
01.2019 - 12.2019

Trainer

Mo's Irish Pub
04.2017 - 12.2020

High School Diploma -

Klein Oak High School
2013 - 2016

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