Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexandra Hermida

Opa-locka

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Behavorial Initiatives, LLC.
05.2024 - Current
  • Implemented individualized behavior intervention plans to enhance client skills and independence.
  • Conducted data collection and analysis to track client progress and inform treatment adjustments.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for clients with diverse needs.
  • Utilized positive reinforcement techniques to promote desired behaviors in clients effectively.
  • Developed and maintained strong rapport with clients, fostering a supportive learning environment.
  • Participated in regular team meetings to discuss case progress and strategize interventions collaboratively.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

Paraprofessional Aide

South Florida Autism Charter School
09.2023 - 05.2024
  • Supported classroom environment to enhance student learning and engagement.
  • Assisted lead teachers with implementing individualized education plans.
  • Adapted instructional materials to accommodate diverse learning needs.
  • Monitored student progress and provided feedback to teaching staff.
  • Utilized behavior management techniques to maintain a positive classroom atmosphere.
  • Developed strong rapport with students, fostering a supportive learning environment.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Assisted teachers in managing classroom behavior, contributing to a focused and positive learning environment.
  • Monitored student understanding during lessons, providing immediate feedback to clarify misconceptions as necessary.
  • Utilized various instructional tools and resources for a more interactive learning environment, enhancing student engagement.
  • Reported on student progress, behavior, and social skills to parents.
  • Enhanced student comprehension by providing one-on-one support and carefully tailored instruction methods.
  • Helped teachers manage bus loading and unloading.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Cleaned, organized and restocked classrooms for upcoming classes.

Target Security Specialist

Target
10.2021 - 05.2023
  • Monitored surveillance systems to detect and respond to security threats.
  • Conducted thorough investigations of incidents, documenting findings and recommendations.
  • Collaborated with local law enforcement to enhance community safety initiatives.
  • Developed and delivered training programs on safety protocols for team members.
  • Implemented security measures that reduced theft and increased store safety awareness.
  • Analyzed incident reports to identify trends and recommend preventive actions.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Assisted in maintaining compliance with corporate security policies and procedures.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
  • Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Enhanced employee security awareness with comprehensive training programs.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.

FOH Team Member

Chik-Fil-A
12.2020 - 10.2021
  • Delivered excellent customer service, ensuring positive dining experiences for guests.
  • Operated point-of-sale systems efficiently to process transactions and manage orders.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of front-of-house areas, enhancing guest satisfaction.
  • Handled customer inquiries and resolved issues promptly to foster loyalty.
  • Monitored dining area for guest needs, providing attentive service throughout shifts.
  • Supported inventory management by restocking supplies as needed during busy periods.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.

Restaurant Team Member

Taco Bell
04.2018 - 01.2019
  • Assisted in training new employees on operational procedures and safety protocols.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
  • Prepared food items according to standardized recipes, ensuring consistency and quality.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.

Education

Associate of Science - Animation

Miami Dade College
Miami, FL

Associate of Applied Science - Networking Systems Technology

Broward College
Pembroke Pines, FL
08-2027

Mater Academy Charter Middle/High School
Hialeah, FL
06-2017

Skills

  • Applied behavior analysis
  • Social skills development
  • Activity schedules
  • Data collection and analysis
  • HIPAA requirements
  • Treatment implementation
  • Client engagement
  • Crisis management
  • Crisis intervention
  • Rapport building
  • Clinical documentation
  • Decision-making
  • Professionalism
  • Incident response
  • CCTV monitoring
  • Physical security
  • Order taking
  • Cleanliness
  • Money handling
  • Greeting guests
  • Social perceptiveness
  • Professional appearance
  • Guest relations
  • Payment processing

Certification

  • RBT - Registered Behavior Technician

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Registered Behavior Technician

Behavorial Initiatives, LLC.
05.2024 - Current

Paraprofessional Aide

South Florida Autism Charter School
09.2023 - 05.2024

Target Security Specialist

Target
10.2021 - 05.2023

FOH Team Member

Chik-Fil-A
12.2020 - 10.2021

Restaurant Team Member

Taco Bell
04.2018 - 01.2019

Associate of Science - Animation

Miami Dade College

Associate of Applied Science - Networking Systems Technology

Broward College

Mater Academy Charter Middle/High School

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