Alexandra Hernandez
Dallas,TX
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Stage Manager
Self Contract
05.2014 - Current
- Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.
- Developed comprehensive show reports, providing valuable feedback to improve future performances.
- Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
- Enhanced production quality by implementing efficient stage management techniques and processes.
- Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
- Established excellent relationships with local theaters and arts organizations, expanding networking opportunities for future productions.
- Facilitated conflict resolution among cast members and crew, fostering a positive work environment throughout each production.
- Maintained a safe working environment through proper implementation of safety protocols and procedures.
Front of House Team Leader
Cocoandre Chocolatier
10.2022 - 03.2024
- Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly.
- Streamlined front of house operations for improved efficiency and productivity.
- Instituted an ongoing training program that focused on enhancing product knowledge among team members while also developing their interpersonal skills for better guest relations.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Ensured compliance with local health codes and safety regulations in all front of house areas.
- Mentored new employees, fostering a positive work environment and supporting professional growth.
- Supported revenue growth by identifying upselling opportunities within the front of house team.
- Collaborated with back of house management to ensure seamless communication between departments.
- Established welcoming atmosphere by greeting each guest warmly.
- Created new recipes, outlined steps, and training staff on correct preparation.
Artistic Director
Anita N. Martinez Ballet Folklorico
08.2020 - 10.2022
- Collaborated with production teams to develop visually stunning stage designs for memorable experiences.
- Expanded organizational reach through diverse programming that attracted new audiences and increased revenue streams.
- Enhanced overall production quality by effectively managing budgets and resources while adhering to deadlines.
- Established strong brand identity by developing a unique artistic vision that set the company apart from competitors in the market.
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Elevated artistic performances by implementing innovative concepts and creative direction.
- Developed strong relationships with community partners, fostering support for the organization''s mission and goals.
- Implemented educational outreach programs that engaged local communities in arts appreciation and participation.
- Negotiated contracts with key stakeholders, securing critical partnerships and collaborations essential for project success.
- Created arts organization's seasonal performance and exhibition program and selected performers and artists for upcoming events.
- Established and maintained productive, professional working relationships to promote beneficial project results.. .
- Developed targeted marketing and sales strategies to promote successful organizational and artistic outcomes.
Program and Operations Associate
Anita N. Martinez Ballet Folkorico
08.2017 - 08.2020
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Ensured seamless handover between different stages of projects by creating standard operating procedures that guided staff involved in various aspects of each task.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Education
Bachelor of Science - Stage Management And Directing
Greensboro College
Greensboro, NC05.2012
Skills
- Staff Supervision
- Supervising staff
- Lifting up 40 pounds
- Scheduling meetings and rehearsals
- Prop management
- Managing production logistics
- Resource Management
- Project Coordination
- Team Communication
Languages
Spanish
Native or Bilingual
Timeline
Front of House Team Leader
Cocoandre Chocolatier
10.2022 - 03.2024
Artistic Director
Anita N. Martinez Ballet Folklorico
08.2020 - 10.2022
Program and Operations Associate
Anita N. Martinez Ballet Folkorico
08.2017 - 08.2020
Stage Manager
Self Contract
05.2014 - Current
Bachelor of Science - Stage Management And Directing
Greensboro College
Similar Profiles
Shalane BroussardShalane Broussard
Patient Care Coordinator at Self ContractPatient Care Coordinator at Self Contract
Jenel HaugJenel Haug
Commercial Cleaner at self contractCommercial Cleaner at self contract
Simarjit SinghSimarjit Singh
Masonry Foreman at SELF CONTRACTMasonry Foreman at SELF CONTRACT